Administration Assistant

Position available at reputable local fire protection company offering a fully remote role with flexible hours, on-the-job training and equipment provided.

As an Administration Assistant at The Extinguisher Guy, you will work as part of a friendly, knowledgeable and experienced team providing administrative support to ensure the efficient day-to-day operation of the business. This is a varied role involving scheduling service appointments, preparing quotations and invoices, maintaining client and compliance records, liaising with customers and technicians, responding to enquiries, and providing general administrative support. You will play an important role in helping ensure our clients’ fire safety compliance requirements are managed accurately and efficiently.

We’re looking for someone who enjoys being organised, takes pride in accuracy, communicates confidently with clients and is motivated to work independently while supporting a small, growing business.

Ideal candidates are required to have the following:

• Highly developed organisational skills with the ability to manage multiple tasks and priorities;
• Excellent verbal and written communication skills with a strong focus on customer service;
• Self-motivation and the ability to work independently in a fully remote environment;
• The initiative to identify priorities, solve problems and take ownership of tasks;
• Good time management skills;
• Strong attention to detail and a commitment to accuracy;
• Confidence using Microsoft Outlook, Word and Excel, with the ability to learn new software;
• A professional attitude and willingness to contribute to the ongoing improvement of business systems and processes;
• A suitable home office with reliable internet access and mobile phone reception.

Experience in an administration or office support role is highly desirable but not essential. Previous work within the fire protection industry or experience scheduling, invoicing, quoting or compliance administration would also be a great advantage.

This is a casual, fully remote position suitable for an individual seeking flexible work across 2–3 days per week, with work generally scheduled in 3-hour increments. Flexible hours can be arranged around school hours or other commitments where suitable. A company laptop will be provided, along with ongoing training and the opportunity to grow within our expanding business.

If you believe you are the ideal candidate and would like to join our team, please submit your resume together with a brief cover letter outlining why this role interests you and why you believe you would be a great fit for our team.

We look forward to hearing from you!