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Humana is a Fortune 50 healthcare leader dedicated to improving the health and well-being of seniors and lower-income Americans. Through innovative technology and data-driven solutions, Humana is transforming healthcare delivery to make high-quality care more accessible, affordable, and personalized. Human’s technology organization plays a critical role in delivery, differentiation, and growth of Humana’s offerings to members, patients, and providers.

We are seeking a strategic and highly skilled Lead, Storytelling to join our Enterprise AI team. This role is responsible for translating complex AI strategy, products, and capabilities into compelling, clear, and actionable narratives tailored for executives, business leaders, and product teams.

This is not a traditional communications role—this leader will operate at the intersection of strategy, product, and executive engagement, shaping how our AI vision is understood, adopted, and scaled across the enterprise.

Executive & Strategic Storytelling

• Develop clear, compelling narratives that articulate the Enterprise AI vision, strategy, and roadmap
• Craft high-impact presentations, briefings, and storytelling assets for executive leadership (C-suite, SVPs, VPs)
• Translate complex AI concepts into accessible, business-relevant value stories
• Ensure consistency of message across current capabilities, near-term initiatives, and long-term vision

Content Development & Delivery

• Create and maintain a portfolio of storytelling assets:

  • Executive presentations and board-level materials
  • Digital content (intranet features, multimedia storytelling, interactive formats)
  • Strategic narratives for product launches and capability rollouts
• Partner with product and technical teams to distill insights into clear, engaging, audience-specific content
• Continuously evolve storytelling formats to leverage modern, digital-first communication approaches

Enterprise AI Enablement

• Help leaders and teams understand:

  • What AI capabilities exist today
  • What is coming next
  • How to engage and adopt AI solutions
• Support key moments in the AI journey: launches, milestones, adoption drives, and scaling initiatives
• Create narratives that connect AI strategy to business outcomes and measurable impact

Change & Communications Partnership

• Inform and shape broader Change & Communications strategies, without being limited to traditional comms execution
• Collaborate with change management, HR, and communications teams to ensure alignment and amplification of key messages
• Provide storytelling frameworks and content that enable others to communicate effectively

Cross-Functional Collaboration

• Work closely with:

  • Enterprise AI leadership
  • Product and engineering teams
  • Business unit stakeholders
  • Change & Communications partners

• Function as a trusted advisor to leaders on how to communicate complex ideas with clarity and influence

Impact of the Role

This role is critical to scaling Enterprise AI. Success will be measured by:

• Increased clarity and alignment among executives and business leaders
• Improved understanding and adoption of AI capabilities across the enterprise
• Strong, consistent narratives that accelerate rollout and scale
• Enhanced ability of leaders and teams to communicate AI effectively

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Required Qualification

• 8+ years of experience in strategic storytelling, executive communications, consulting, product marketing, or similar roles
• Bachelor’s degree or equivalent experience in the Technology, Leadership, or Communications fields preferably
• Strong familiarity with AI concepts (e.g., GenAI, machine learning, data platforms) and their business applications
• Proven ability to create executive-level presentations and narratives
• Strong understanding of how to translate technical or complex topics into business-friendly storytelling
• Exceptional writing, visual storytelling, and presentation design skills
• Experience collaborating with senior leaders and influencing at the executive level
• Ability to operate in ambiguous, fast-paced, and evolving environments
• Demonstrated success supporting C-suite or senior executive communications in complex enterprises
• Experience working within Enterprise AI, advanced analytics, or digital transformation programs at scale

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