Post Sales Solution Consultant (Big Tech/AI)

• Socure is seeking a Post-Sales Solution Consultant, Big Tech/AI to lead complex customer solutioning across implementation and strategic post-sales engagements. In this role, you will partner closely with customers and internal cross-functional teams to design scalable solutions, guide proof-of-concept and delivery efforts, translate technical complexity into business value, and bring field insight back into product and go-to-market strategy
• Own post-sales technical solutioning for strategic Big Tech/AI customers, serving as a trusted advisor across implementation and ongoing customer engagements
• Partner with customers to uncover business goals, operational constraints, and success criteria, then design scalable solutions that maximize value from Socure’s platform
• Lead or support proof-of-concept design and execution in partnership with Data Science, ensuring clear metrics, governance, and measurable outcomes
• Coordinate cross-functional teams across Sales, Product, Engineering, Customer Success, and Marketing to drive delivery, manage risks, and keep stakeholders aligned
• Translate complex technical concepts, data findings, and product capabilities into clear recommendations for both technical and executive audiences
• Bring industry and domain expertise to customer strategies, especially where identity, fraud, risk, analytics, and regulated environments intersect
• Funnel field insights back into Product and Product Marketing to influence roadmap, messaging, and future solution innovation
• Help elevate the broader Solution Consulting practice by sharing best practices, mentoring teammates, and contributing reusable frameworks or playbooks

Benefits

• Health: Comprehensive medical coverage, including vision, dental, and FSA
• Parental Leave: Generous leave allowance for
  parents-to-be
• 401k: Pre-tax savings for retirement
• Life Insurance: Protect your family in
  case of emergency
• PTO: Take as much time as you need,
  when you need it
• 100% Remote: Work from anywhere anytime, whatever suits your lifestyle
• WFH Allowance: Generous reimbursement program to maximize your WFH setup
• Deskpass: Work in an office environment whenever you feel the need
• Mental Health Provider: Connect with clinicians when you need it
• Learning & Development: Self-education allowance & free career coaching
• Employee Assistance Program “EAP”: Lifestyle resources available as well as additional mental health resources
• Fertility Provider: Family planning solutions for those interested
• Personal Legal Support: Significant discounts with RocketLawyer- The ideal candidate brings deep consultative and technical credibility, strong customer presence, and experience navigating sophisticated enterprise environments—particularly in identity, fraud, fintech, risk, or related data- and AI-driven domains
• Ability to synthesize complex technical or statistical observations into clear business recommendations and compelling presentations
• A customer-first mindset with strong ownership, sound judgment, and comfort operating in a fast-paced, mission-driven company
• A track record of leading enterprise-level engagements with multiple stakeholders and complex technical or operational requirements
• Experience acting as a bridge between technical and non-technical stakeholders, with strong executive communication and stakeholder management skills
• Significant experience in solutions consulting, sales engineering, professional services, or customer-facing technical consulting, ideally in enterprise software or SaaS environments
• Strong technical depth across APIs, data flows, analytics, ML/DS-adjacent technologies, and modern software delivery environments