Executive Assistant

Business Operations Manager

Location: Cleveland, OH - Beachwood / Mayfield Area
Job Type: Full-Time

We’re looking for someone who wants more than a typical 9-to-5.

We’re a growing real estate company specializing in residential real estate sales, wholesale acquisitions, house flipping, and rental property ownership. We’re looking for a highly organized, proactive Business Operations Manager who wants to help build systems, improve operations, and play a key role in growing multiple businesses.

This isn’t a position where you’ll sit behind a desk waiting for instructions. You’ll work directly with the owner to improve processes, solve problems, keep projects moving, and help create an exceptional experience for our clients, contractors, and business partners.

If you love organization, enjoy solving problems, and take pride in making businesses run more efficiently, we’d love to meet you.

What You’ll Do/Executive Support

• Manage calendars, scheduling, and appointments
• Coordinate meetings and travel
• Prioritize projects and deadlines
• Organize email communication and follow-up
• Keep the owner focused on high-value activities by managing day-to-day operations

Real Estate Operations

• Coordinate residential real estate transactions
• Communicate with clients, lenders, title companies, inspectors, and vendors
• Improve customer service processes
• Build and maintain checklists and operating procedures
• Help onboard and support future team members

Investment Operations

• Coordinate wholesale acquisitions and house flip projects
• Schedule contractors and vendors
• Track renovation budgets and project timelines
• Maintain project documentation
• Assist with acquisition due diligence
• Keep projects moving from purchase through resale

Business Development & Operations

• Research new lead generation opportunities
• Help implement new software and technology
• Improve business systems and workflows
• Identify operational inefficiencies and recommend solutions
• Track business metrics and performance
• Take ownership of special projects from start to finish

What We’re Looking For

We’re looking for someone who:

• Is extremely organized and detail-oriented
• Takes initiative without being asked
• Loves creating order from chaos
• Can manage multiple priorities at once
• Communicates professionally and confidently
• Is resourceful and enjoys solving problems
• Learns new technology quickly
• Thinks like an owner, not just an employee
• Wants to grow with a fast-growing company

Qualifications

• Experience in operations, executive support, office management, project management, or business administration
• Strong organizational and communication skills
• Experience using Microsoft Office and Google Workspace
• CRM or project management software experience is a plus
• Real estate experience is preferred but not required

What Success Looks Like

Within your first year, you’ll help:

• Build systems that improve efficiency across multiple businesses
• Improve the customer experience from first contact through closing
• Increase productivity within our wholesale and house-flipping businesses
• Keep projects organized and moving without constant oversight
• Create more structure, accountability, and consistency throughout the company

Why You’ll Love This Role

• Work directly with the owner and have a meaningful impact on the business
• Every day is different
• Your ideas will be heard and implemented
• Opportunity to grow into a leadership position as the company expands
• Help build multiple businesses instead of simply maintaining one

Who Should NOT Apply

This role is probably not a good fit if you:

• Prefer highly structured corporate environments
• Need constant direction to complete your work
• Dislike change or solving new problems
• Are looking for a routine administrative position
• Prefer doing the same tasks every day

If you’re excited by building systems, improving businesses, and making a real impact, we’d love to hear from you.

Pay: $50,000.00 - $100,000.00 per year

Work Location: In person