Junior Network Engineer - ResiBridge

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.

At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders.

Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.

Affordable internet access is an essential utility.  It connects people to work, education, healthcare, entertainment, and the people who matter most.

ResiBridge is an independent Internet Service Provider delivering reliable, high-speed internet service to multifamily communities at an affordable price.  We currently operate networks throughout much of the United States.

ResiBridge designs, builds, and operates hybrid fiber and high-capacity wireless networks for multifamily properties.  Our infrastructure includes fiber-optic access networks, carrier-grade routing and switching, GPON and XGS-PON systems, and high-capacity wireless links operating across multiple frequency bands.  We are a growing, hands-on engineering organization focused on building reliable networks, solving real-world infrastructure challenges, and delivering a strong customer experience from installation through ongoing support.

About the role:

ResiBridge is seeking a motivated Junior Network Engineer to support the operation, deployment, and continued growth of our ISP network.

Working directly with the CTO and senior engineering staff, this individual will assist with network monitoring, incident response, equipment provisioning, documentation, field coordination, infrastructure deployments, and ongoing network maintenance.

This position is designed for someone with strong networking fundamentals, hands-on technical ability, and a desire to grow into a well-rounded ISP network engineer.  Candidates are not expected to arrive with expertise in every technology we operate.

ResiBridge will provide hands-on training in areas including MikroTik routing and switching, fiber-optic networks, GPON and XGS-PON systems, carrier-grade wireless equipment, monitoring platforms, network automation, and ISP operations.

The role combines network operations and engineering work with occasional field deployments throughout New York City and the surrounding metropolitan area.  Approximately 20% travel or field work may be required.

Responsibilities:

Network Operations and Troubleshooting:

• Monitor network health, availability, capacity, and performance using platforms such as Grafana, Prometheus, and vendor management systems.
• Investigate network alerts, customer impacting incidents, equipment outages, and performance issues.
• Perform initial troubleshooting of routers, switches, wireless systems, OLTs, ONTs, and related network infrastructure.
• Gather relevant logs, configurations, monitoring data, packet captures, and field information before escalating complex issues.
• Assist with diagnosing DHCP, DNS, VLAN, routing, switching, NAT, wireless, and general connectivity problems.
• Participate in planned network maintenance, upgrades, configuration changes, and service migrations.
• Follow established escalation, change-control, and incident-response procedures.

Network Configuration and Provisioning:

• Provision and configure routers, switches, access points, OLTs, wireless bridges, and other network equipment.
• Assist with MikroTik RouterOS configuration, validation, backups, upgrades, and troubleshooting. …