Microsoft D365 ERP OR AI/CoPilot Functional Solution Architect - Senior Manager

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Microsoft Dynamics ERP at PwC will specialise in analysing client needs, implementing ERP software solutions, and offering training and support for seamless integration and utilisation of Microsoft ERP applications. This will enable clients to optimise operational efficiency and achieve their strategic objectives.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Craft and convey clear, impactful and engaging messages that tell a holistic story.
Apply systems thinking to identify underlying problems and/or opportunities.
Validate outcomes with clients, share alternative perspectives, and act on client feedback.
Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
Deepen and evolve your expertise with a focus on staying relevant.
Initiate open and honest coaching conversations at all levels.
Make difficult decisions and take action to resolve issues hindering team effectiveness.
Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm’s code of conduct, and independence requirements.

The Opportunity

As part of the Business Application Consulting team, you are responsible for leading the design and implementation of Microsoft Dynamics ERP solutions. As a Senior Manager, you guide large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You utilize your knowledge to develop top-performing teams, solve complex problems, and deliver quality results, contributing to the overall success of the firm.

Responsibilities

• Lead the design and deployment of Microsoft Dynamics ERP solutions
• Guide and manage large-scale projects to secure successful outcomes
• Innovate and refine processes to achieve operational excellence
• Engage with clients at a senior level to foster project success
• Utilize proficiency to build and nurture top-performing teams
• Address and resolve complex challenges effectively
• Deliver exceptional results that enhance the firm’s success
• Contribute to the strategic growth and development of the firm

What You Must Have

• Bachelor’s Degree
• 10 years of experience
• At least one of the following certifications for the relevant work ERP or CRM workstream: ERP: Dynamics 365 Supply Chain Management, Microsoft Dynamics 365 Finance, Dynamics 365 Fundamentals (ERP) CRM: Dynamics 365 Sales, Dynamics 365 Customer Insights, Dynamics 365 Fundamentals (CRM)
• Demonstrates in-depth ability to working with Microsoft Dynamics 365 Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation

What Sets You Apart

• Microsoft Dynamics 365 Finance and Operations Apps Solution Architect Specialist preferred
• Managing the entire project lifecycle and resources
• Serving as the global point of contact on application design
• Creating functional specs and design documents
• Estimating overarching requirements and solution designs
• Participating in testing and quality management reviews
• Conducting Joint Application Design workshops
• Architecting solutio…