Executive Assistant (Ref: 20052)

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

Job Summary This is a National Role

Job Description HM Courts and Tribunals Service Directorate: Digital Technology Services (DTS)

Pay Band: HEO

Job Title: Executive Assistant

Location: National

Successful applicants will be expected to be office based 3 days per week in any HMCTS Office (subject to business availability). Term: Permanent

Interview: Video conference via Teams

**Important Salary Details:** New recruits to the Civil Service joining MoJ are expected to join at the band minimum. Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).

**Introduction:** These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding.

HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital.

DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you’ll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. www.gov.uk/government/organisations/hm-courts-and-tribunals-service

**Job Description:** As Executive Assistant to the Director/Deputy Director, you must have strong organisational skills; be able to quickly analyse and interpret information; and have a passion for communicating and engaging others.

Your key purpose in this role will be to support the Director/Deputy Director in their activities, ensuring effective administration of the Director/Deputy Director’s agenda.

**Key Responsibilities:** As Executive Assistant, your responsibilities will include but are not limited to:

**Key Responsibilities:**

• Administering processes to ensure the Director/Deputy Director’s inbox, diary and agenda operates smoothly, dealing with items on behalf of the Director/Deputy Director and their senior management team.
• Providing diary management, administrative and business support to the Director/Deputy Director, including travel booking, hotel booking etc.
• Ensuring that day-to-day business for the Director/Deputy Director is well-organised and appropriately prioritised. This includes, but is not limited to, monitoring emails, analysing requirements, highlighting urgent matters, commissions or delegate work with appropriate deadlines and monitoring responses.
• Clearly recording and highlighting actions required to meet deadlines.
• Managing actions and responding to emails, ensuring that requests are being progressed and tracked. Ensuring the Director/Deputy Director’s actions are delegated appropriately, taken forward effectively, and completed on time.
• Ensuring the Director/Deputy Director’s instructions/views are communicated promptly and clearly.
• Dealing with issues in line with the Director/Deputy Director’s view, exercising judgement in their absence.
• Being a key point of contact for interaction with the Director/Deputy Director.
• Acting as a key contact for those engaging with the Director/Deputy Director, confidently communicating with others and providing a steer or recommendation on what the Director/Deputy Director’s priorities are.
• Communicating complex and difficult issues clearly and succinctly, highlighting the relevant issues and ensuring they are understood by the Director/Deputy Director and others.
• Maintaining regular liaison with the Director/Deputy Director’s internal and external stakeholders.
• Maintaining regular liaison with internal and external stakeholders - dealing with them politely, firmly, helpfully, discretely, and sensitively.
• Maintaining a high level of interaction with senior lea…