Software Engineer- JAVA

About WebEngage

WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.

Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.

WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.

• We are built for scale.
• We are built for complexity.
• We are built for outcomes.

At our core, WebEngage is a full-stack retention operating system that combines:

• A powerful Customer Data Platform (CDP)
• Real-time behavioral segmentation and intelligence
• Omnichannel journey orchestration
• AI-driven personalization and recommendations
• Deep analytics, experimentation, and revenue attribution
• WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.

Learn more about us at http://webengage.com

Role Overview:

At WebEngage, we are scaling fast and looking for passionate Java developers to contribute to the continued innovation of our platform. You will work within functional pods, collaborating with product managers, architects, and customer-facing teams to deliver scalable, efficient solutions. As part of a lean, agile team, youʼll take ownership of critical systems that process billions of events daily, impacting users across the globe.

What Sets Us Apart:

Impact at Scale: At WebEngage, youʼll manage systems that process billions of events daily, sending billions of communications, pushing the limits of scale and performance.

Full Ownership: As a lean startup, you’ll have end-to-end ownership of your components. Itʼs a unique opportunity to design, build, and optimize systems from scratch.

High Responsibility: Our small, agile team means youʼll take on varied responsibilities, and your work will have a direct, tangible impact on the product.

Continuous Learning: Managing large-scale systems with a small team fosters rapid learning across domains. Youʼll be exposed to all aspects of engineering from infrastructure to customer interaction.

Responsibilities:

• Contribute to the execution of a product roadmap that drives innovation and scale across the assigned functional pods. Collaborate with product managers to deeply understand business problems and user needs.
• Work closely with architects to translate high-level design specifications into efficient, scalable code.
• Participate in peer code reviews and engage in pair programming when needed to build quality and maintainable solutions.
• Dive into existing codebases — you may need to optimize, refactor, or rewrite vulnerable areas while strengthening them with robust test cases.
• Monitor and optimize performance metrics and costs for your components, ensuring high availability and efficiency.
• Build expertise in critical areas while constantly learning through code reviews and peer feedback.
• Develop curiosity and foster it among your peers by asking insightful questions.
• Liaise with customer-facing teams to troubleshoot and resolve technical issues, directly impacting customer success.
• Participate in on-call support and incident management, helping the team maintain high uptime and reliability.

Requirements:

• Strong Core Java skills with a solid understanding of OOP principles.
• Expertise in data structures and algorithms, enabling you to write efficient and optimized code.
• Expertise in multithreading and concurrent programming, ensuring you can develop highly performant, scalable systems. Hands-on experience with web frameworks, REST APIs, and relational databases (SQL/NoSQL).
• Experience in troubleshooting, profiling code, and optimizing performance at scale.
• Working knowledge of cloud infrastructure (AWS, Azure, GCP) and message queues (Kafka,RabbitMQ).
• Proficiency in version control systems and secure coding practices.
• Excellent communication skills to articulate ideas clearly and collaborate effectively with cross-functional teams.
• Familiarity with incident management and the ability to handle on-call support in a fast-paced environment.

Years of Experience: 1 - 3 years

Life at WebEngage:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that pro…