Founding Operations Associate ($80k-$100k + Equity) at SimCare AI

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack’s network.

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Job Title Founding Operations Associate

Salary $80,000–$100,000 + Equity

Company Description SimCare AI is a YC-backed healthtech company that crossed seven figures in revenue within its first year by providing AI patient simulations for behavioral health programs and over 100 live university partners.

Job Description As a Founding Operations Associate, you will build the systems necessary to scale SimCare AI following its explosive initial growth. You will bridge the gap between sales and success, owning customer onboarding and internal infrastructure. This is a high-impact role for an obsessive executor ready to shape operations at a fast-moving, revenue-generating startup.

Location New York, USA

Why this role is remarkable

• Join a YC-backed founding team that achieved seven-figure revenue in its first year with over 100 universities already live and a massive active pipeline.
• Work directly with the CEO and founding team in-person in NYC, gaining unparalleled mentorship and a seat at the table where key decisions are made.
• Transition from proven distribution to massive scale, building the operational blueprint for a company revolutionizing behavioral health training through AI simulation.

What You Will Do

• Own the end-to-end customer onboarding journey for university programs, managing logistics, setup, and communication to ensure successful implementation and account health.
• Design and implement scalable internal infrastructure, from CRM hygiene and pipeline accuracy to automated workflows using tools like Zapier, Notion, and Linear.
• Serve as the primary internal point of contact for customer follow-through, tracking all commitments to ensure no detail slips through the cracks during rapid growth.

The ideal candidate

• 0–2 years of experience in operations, customer success, or sales support, ideally within a fast-paced or high-growth startup environment.
• Exceptional organizational skills and obsessive attention to detail, with a proven ability to catch what others miss and prioritize ruthlessly under ambiguity.
• Strong proficiency with modern productivity stacks and AI tools like ChatGPT or Claude to automate manual processes and communicate clearly across channels.

Who are Jack & Jill? Ok, I’ll go first. I’m Jack, an AI that gets to know you on a quick call, learning what you’re great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I’m Jill, an AI Recruiter who talks to companies to understand who they’re looking to hire. Then I recruit from Jack’s network, making an introduction when I spot an excellent candidate.

How does this work?

• Jack’s an AI agent for job searching and career coaching. He works for you.
• Jill is the AI recruiter working for the company. She recruits from Jack’s network.
• If it’s a match and the company wants to meet you, they’ll make the intro. In the meantime, if you’d like, Jack will send you excellent alternatives.

We never post fake jobs This isn’t a trick. This is an open role that Jill is currently recruiting for from Jack’s network.

Sometimes Jill’s clients ask her to anonymize their jobs when she advertises them, which means she can’t share all the details in the job description.

We appreciate this can make them look a bit suspect, but there isn’t much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we’re giving his services away for free.