Executive Assistant

Company Description

Helport AI (NASDAQ: HPAI) is a leading global technology company building AI Labor — a system that clones human expertise and deploys it as actual working capacity, not chatbots and not generic AI agents. Our platform consists of three core products: Co-Pilot, real-time agent assist that replicates the judgment of top-performing human agents live on every interaction; HyprX, autonomous AI agents handling inbound and outbound engagement with built-in compliance guardrails; and TwinX, supervised automation that lets one human oversee many AI agents, multiplying output several times over. We serve enterprise clients and BPO partners across banking, insurance, logistics, healthcare, and the public sector, with deployments spanning the US and Southeast Asia. Helport AI is committed to empowering professionals by enhancing customer engagement, optimizing operations, growing sales, and providing exceptional service.

Role Description

We are seeking a driven, proactive, and highly ambitious operator to work as the right hand to our General Manager. This role blends executive support and operations management, with a core focus on helping organize priorities, align cross-department projects, and ensure the entire company moves efficiently toward its goals.

This position is designed for someone who wants to grow into a Chief of Staff, Director of Operations, or future COO . If you’re someone with big goals, a strong sense of responsibility, and the desire to make an impact both inside the company and in the world through meaningful work—this is the opportunity for you.

Executive Support & Priority Management

• Work closely with the General Manager to organize daily priorities, strategic initiatives, and ongoing projects
• Manage schedules, prepare agendas, take notes, and follow up on action items
• Ensure high visibility across all tasks, keeping leadership informed and aligned

Cross-Department Alignment

• Coordinate and align work across Sales, Operations, Marketing, Admin, and Technical teams
• Track deadlines, deliverables, and interdependent tasks to ensure projects stay on schedule
• Identify roadblocks early and help teams problem-solve to keep momentum strong

Operations & Process Support

• Help build and refine processes to improve team efficiency and communication
• Support project planning, documentation, and organization across multiple functions
• Adapt quickly to new tools, systems, and internal software as needed

Sales Enablement & Client Follow-Up

• Support sales efforts by helping prepare proposals, client-facing documents, and presentation materials
• Assist with reviewing contracts and coordinating revisions internally and with clients/partners
• Follow up with leads and clients to keep deals and implementations moving forward
• Track key next steps, deliverables, and timelines to ensure commitments are met
• Help “push projects forward” by coordinating across internal teams and external stakeholders

Client, Partner & Guest Support

• Host visitors, guests, or partners on behalf of leadership
• Represent the company and leadership with professionalism in meetings and communications

Growth & Leadership Path

• Take on greater responsibility in operations, project management, and strategy execution
• High-growth track toward Chief of Staff or senior operations leadership based on performance

Qualifications (What We’re Looking For)Required

• Bachelor’s degree in Business, Operations, Communications, or a related field
• 1–4 years of experience in operations, project coordination, executive support, or similar roles
• Exceptional organizational skills and attention to detail
• Strong communication skills and confidence working across departments
• Ability to manage multiple priorities in a fast-paced environment
• Adaptability to various tools and software platforms (quick learner)

Preferred

• Fluent Mandarin and English (spoken and written)
• Experience supporting sales processes (proposals, follow-ups, client communications)
• Comfort reading and coordinating basic commercial contracts (you don’t need to be a lawyer)
• Startup or high-growth environment experience

Who Thrives in This Role

We’re looking for someone who is:

• Self-driven and doesn’t wait to be told what to do
• Proactive , always anticipating needs and taking initiative
• Highly responsible , with strong accountab…