Network Automation Engineer, NA Services Team

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.

What We Need NetBrain is looking for a Network Automation Engineer who will combine deep network domain knowledge of current operational challenges. In this role, you will use NetBrain’s unique automation platform, and partner with network engineers and architects worldwide to implement innovative network automation solutions. NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future. The Impact You’ll Make This will be the dream job for you if you are passionate about automating network operations and network troubleshooting. Instead of using scripting language such as Python, Perl, Ansible, Puppet, etc. to automate pre-defined problems at smaller scale, you can use NetBrain to automate thousands of network problems and achieve true end-to-end network automation. With this role, you will provide automation solutions for the largest Enterprises and Service Providers in the world, helping them automate high frequency, high-cost tickets resolution.

What You’ll Do

• You will be the resident Network Automation expert to Net Brain’s customers
• Design, create and execute automated test scripts and frameworks to ensure the quality and performance of our software products.
• Support customers by performing automated testing of software applications to identify bugs, inconsistencies, and performance issues.
• Build automations based on customer’s needs for problem resolution.
• Analyze customers’ deployed network technologies, existing playbooks and design documents to create comprehensive documentation for automation scripts, frameworks, and processes.
• Identify, analyze, and resolve issues with automation scripts and tools, ensuring smooth execution and accurate results.
• Contributes to the improvement of existing automation processes and tools to enhance efficiency and effectiveness.
• Additional responsibilities as assigned.

Who You Are

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
• 3+ years of experience in software development, network engineering, network automation, or related roles.
• Proficiency in common network tools including Network Monitoring, Incident Management, Log Analysis, etc.
• Solid analytical and troubleshooting skills with the ability to identify issues and implement effective solutions.
• Strong verbal and written communication skills, with the ability to collaborate effectively across teams.
• Attention to detail and quality, with a commitment to delivering reliable and efficient solutions.

NetBrain invites all interested and qualified candidates to apply for employment opportunities.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

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