AI Operations Specialist (Agentic Workflows)

• As an AI Product Operator, you will help accelerate Ramp’s goal of becoming the most productive company in the world through AI
• You will boost not just AI usage across our business, but an AI-first mindset—so that every team develops a muscle for leveraging new AI capabilities instinctually, and is enabled to act on those instincts
• Part vibe coder, part data expert, part product manager, and part business ops maven, you’ll work across disciplines and co-develop the cutting edge of AI building technology for non-engineers, and use it to drive massive change at high velocity
• Deploy dozens of AI-driven automations or copilots across a focused set of non-engineering Ramp teams within 6–12 months
• Enable hundreds of Ramp team members with >90% active usage of deployed workflows in their daily work
• Map processes, build workflows using tools like Gumloop, n8n, Notion, Cursor, or ChatGPT plugins, and orchestrate integrations
• Measure impact via dashboards, QA checks, and iteratively optimize based on user feedback
• Seed an AI-native culture, coaching internal “AI champions” and embedding templates and practices into team norms

Benefits

• Comprehensive medical, dental, and vision insurance
• One Medical Membership
• 401(k) including an employer match
• Parental leave
• Unlimited PTO
• Monthly wellness stipend
• Relocation support to move to NYC
• WFH stipend
• Pet Insurance- Deep and demonstrated experience using AI to build, ship, and transform work in prior teams or projects
• Operational empathy: able to partner with business teams to deeply understand challenges and deliver rapid solutions
• 2–5 years in product management, product ops, BizOps, strategy, technical program management, revenue operations, or similar
• Self-starter with high ownership, comfortable with autonomy and ambiguity
• Technical fluency with low-code/no-code and development copilot tools (Notion, n8n, Gumloop, Cursor, Claude Code), SQL and BI tools, APIs, scripting, or integrations
• Strong communicator: you can write crisp docs (with AI!) and run persuasive, engaging internal training sessions that have lasting impact
• Prior experience in internal enablement or change management programs
• Familiarity with departmental workflows in operating teams - Sales, CX, Finance, Risk, HR, etc
• Don’t meet every bullet? Please apply. Many excellent candidates don’t—but could excel once given the opportunity