Office Coordinator – Kitchen & Bath Design Support

Job Summary

We are looking for a dynamic and highly organized Office Coordinator to support our Kitchen & Bath Design team at Cabinet Designers. This essential role combines administrative excellence with outstanding customer service, ensuring smooth daily operations and effective communication between clients, vendors, and our design team. The ideal candidate will be energetic, detail-oriented, and proactive, dividing their time evenly between front-office coordination and hands-on support for our kitchen and bath designers. This is an exciting opportunity to be at the heart of a creative, fast-paced design firm with nearly 40 years of experience transforming homes in the Hudson Valley.

Office Coordination & Front Desk

• Serve as the front desk ambassador, greeting visitors with professionalism and warmth
• Handle incoming email, phone calls, and inquiries, directing them to the appropriate person on the team
• Manage scheduling and appointment coordination for design staff and clients
• Maintain and update our CRM system, including tracking the status of active leads
• Maintain accurate data entry and recordkeeping with our internal systems
• Oversee general office management: organizing documents and ordering supplies
• Assist with planning and organizing company events and trainings

Designer Support (~50%)

• Assist designers with project documentation, spec sheets, and order paperwork
• Prepare materials for client presentations and consultations
• Assist with material/sample organization and vendor catalog upkeep
• Support order entry and follow-up as designers finalize kitchen and bath plans
• Coordinate small parts replacement orders for active and completed projects
• Assist with keeping project-related expenses organized in Jobtread
• Assist the design team with vendor order tracking as needed
• Assist with post-install follow-up on punch-list items and warranty callbacks

Qualifications

• Associate’s degree or Bachelor’s degree required
• Proven office experience with strong organizational skills and attention to detail
• Proficiency in Google Workspace applications (Google Calendaring, Google Drive, Google Docs, Google Sheets, etc.)
• Experience with or willingness to learn a CRM system and Jobtread
• Excellent verbal and written communication skills
• Comfortable learning new software tools and systems
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Previous experience in customer service or administrative/receptionist roles
• Experience using AI services, such as ChatGPT or Claude, to automate processes

Join us as an Office Coordinator – Kitchen & Bath Design Support and become an integral part of a vibrant team dedicated to delivering exceptional design solutions. Your organizational talents will help create an inspiring environment where creativity thrives.

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off

Experience:

• administrative or customer service: 1 year (Required)

Ability to Commute:

• Kingston, NY 12401 (Required)

Work Location: In person