Technical Specialist - AI

Job Title – Technical Specialist - AI Preferred Location - Hyderabad, India Full time/Part Time - Full Time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. Summary We are looking for a Technical Specialist – Aftermarket AI & Digital Solutions to develop and implement AI-powered solutions that enhance Carrier’s aftermarket service operations. This role focuses on applying AI, Machine Learning, analytics, and connected technologies to improve predictive maintenance, warranty analytics, field service operations, and customer support. The successful candidate will work closely with engineering, digital, and business teams to develop scalable AI applications that improve operational efficiency and deliver measurable business value. AI Solution Development

• Design and develop AI solutions supporting predictive maintenance, warranty analytics, service diagnostics, and spare parts optimization.
• Build intelligent applications using Machine Learning, Generative AI, and Agentic AI technologies.
• Develop AI-powered assistants and automation solutions for service and support teams.
• Support deployment and continuous improvement of production AI applications.

Engineering & Platform Development

• Develop scalable software components and APIs for AI-enabled applications.
• Integrate AI solutions with enterprise platforms and connected equipment ecosystems.
• Collaborate with cloud and platform teams to deploy AI applications using Azure, AWS, or GCP.
• Support application monitoring, maintenance, and performance optimization.

Data & Analytics

• Analyze IoT, equipment, warranty, and service data to develop predictive models and AI insights.
• Build data preparation and feature engineering workflows.
• Work with data engineering teams to ensure reliable data pipelines for AI applications.
• Support analytics and reporting initiatives to improve operational decision-making.

Collaboration & Technical Leadership

• Work closely with aftermarket business teams, engineering, and product owners to understand business needs.
• Participate in technical design discussions and solution reviews.
• Mentor junior engineers and share technical knowledge within the team.
• Stay informed about emerging AI technologies and industry trends relevant to aftermarket services.

Required Skills & Qualifications

• 10–14 years of experience in software engineering, AI/ML, analytics, or digital engineering.
• Experience developing AI/ML or Generative AI solutions using Python.
• Knowledge of predictive analytics, LLMs, RAG, and intelligent automation.
• Experience with Azure, AWS, or Google Cloud services.
• Familiarity with MLOps, AI deployment, and cloud-native application development.
• Understanding of data engineering concepts and modern software development practices.
• Experience working with engineering, manufacturing, or service domain data is preferred.
• Strong communication, collaboration, and problem-solving skills.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Artificial Intelligence, Data Science, or a related field.

Benefits

• We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
• Have peace of mind and body with our health insurance
• Make yourself a priority with flexible schedules and leave Policy
• Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Program.

**Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employe…