Job Closed
Senior Product Manager (AI Scheduling)
- Source: Greenhouse
- GlossGenius
- $170,000 to $220,000 /yr
- On-site
- New York City
- Full-Time
- Senior
Job Description
- Scheduling is the core engine of GlossGenius. Every appointment booked is direct revenue for our customers and for us, which makes it one of the highest-leverage product surfaces on the platform
- As a Senior PM for Scheduling, you’ll own the roadmap that determines how 120,000+ appointment-based businesses fill their books: from the calendar infrastructure providers rely on every day to the AI-powered scheduling tools that are just getting started
- There’s no playbook to inherit here
- You’ll define what’s next, make the calls that balance platform stability against new capability, and ship work that directly moves GMV and provider retention
- You will report to the Director of Product
- Own the Scheduling roadmap end-to-end: prioritize across platform reliability, new capabilities, and AI-powered features
- Ship the mobile calendar to full general availability and then define what comes after: performance, intelligence, and the calendar experience that sets GlossGenius apart from every generic scheduling tool
- Translate how appointment-based businesses actually want to run their schedules into product logic that works at scale across diverse business types
- Define and ship AI-native scheduling experiences, from intelligent availability surfacing to agentic rebooking flows that put real time back in providers’ hands
- Build a continuous improvement loop across booking volume, calendar utilization, and AI engagement metrics, diagnosing what’s driving movement and acting on it faster than anyone expects
- Partner with Engineering, Design, and GTM to bring complex, infrastructure-heavy features to market with clarity and speed- You must be commutable to our NYC headquarters and will operate in an in-person environment
- Experience bringing platform or infrastructure-adjacent products to market, where the challenge isn’t just what to build but sequencing what can be built given real technical dependencies
- You actively look for the repeatable parts of your job, automate what shouldn’t require judgment, and redirect your focus toward the decisions that actually do
- Strong analytical instincts: you go to the data before you go to the meeting, you can distinguish a signal from noise, and you use quantitative and qualitative inputs together to drive prioritization
- Technical fluency: comfortable in the weeds of a complex domain model, able to hold your own in architecture conversations, and skilled at translating platform constraints into clear product tradeoffs
- 5+ years of product management experience, with a track record of owning complex, high-impact product areas at a high-growth technology company, ideally with experience in scheduling, calendar, marketplace, or workflow-automation products
- Shipped AI-powered features or redesigned your team’s research and decision-making workflows around AI tooling, with a clear point of view on where AI creates leverage in a product and proof that you’ve built something real with it
Skills
- greenhouse
This job is no longer accepting applications.
Join the Club — Free ForeverYou missed this one - but you don't have to keep missing out. Try Club members get matched with open opportunities before they're gone, so you're always first in line, never last.
