Senior Training & OD Manager, AI Hub- Jersey City, NJ

Marketing Statement:

Tokio Marine Global Services (TMGS) is the US-based operation of Tokio Marine Holdings, one of the largest global insurance groups in the world, headquartered in Tokyo, Japan. TMGS accelerates synergy and collaboration across the Tokio Marine Group by delivering core infrastructure services in the areas of actuarial services, internal audit, investor relations, and information technology. TMGS supports Tokio Marine’s operations across 46 countries and regions and more than 50,000 employees worldwide, serving as a hub for global innovation through a strong people strategy and sustainable international growth.

Job Summary:

The Sr. Organizational Development and Training Manager will be responsible for leading the development and implementation of innovative training programs and organizational development initiatives for Tokio Marine’s Global AI Hub. This role focuses on enhancing employee capabilities, fostering a culture of continuous learning, and aligning training strategies with business objectives across our Group Companies. The ideal candidate will have a strong background in adult learning principles, organizational development practices, and experience with technology-driven training solutions, particularly in the field of artificial intelligence.

Essential Job Functions:

• Training Program Development: Design, deliver, and evaluate training programs that support the needs of TM’s Group Companies, ensuring alignment with strategic goals in AI
• Needs Assessment: Conduct organizational assessments to identify AI training and development needs across the Group Companies; utilize data and metrics to measure training effectiveness and return on investment
• Leadership Development: Work collaboratively with multiple stakeholders to develop and deliver AI Literacy programs for Executives across the Tokio Marine Group
• Learning Strategies: Work with Group Companies to develop, implement and scale innovative learning solutions, including e-learning, instructor-led training, coaching, and mentorship programs, tailored to diverse learning styles in support of the AI Hub’s goals
• Collaboration and Change Management: Facilitate organizational change initiatives in adopting AI best practices; facilitate synergies across Group Companies in AI learning
• Training Network: Manage Tokio Marine AI Training Network, identifying and recruiting key stakeholders, creating structures and strategies for sharing AI training resources
• Continuous Improvement: Stay current on industry trends, best practices, and emerging technologies in organizational development and training, particularly related to AI and machine learning
• Reporting and Analytics: Use performance metrics and stakeholder feedback to improve training programs and report on the effectiveness of organizational development initiatives to senior leadership and executive sponsors

Desired Attributes

• Passionate about fostering a culture of learning and development
• Creative thinker with problem-solving abilities
• Adaptable and resilient in fast-paced, evolving environments
• Strong interpersonal skills with the ability to build relationships at all levels of the organization

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field. Master’s degree preferred
• Experience: Minimum of 7 years of experience in organizational development and training, preferably in a technology-focused environment; experience in the AI sector is a plus

Skills:

• Strong knowledge of adult learning theories and organizational development practices
• Proficiency in creating engaging training content with practical applications, especially in AI and data analytics
• Demonstrated ability to analyze data and metrics to inform training effectiveness
• Excellent communication, facilitation, and presentation skills
• Strong project management skills with the ability to manage multiple projects simultaneously
• Certifications: Professional certifications in Human Resources (e.g., SHRM-CP, PHR) or Organizational Development (e.g., OD Certification) are preferred

Although this is considered a remote role, there will be a requirement to report into either our Jersey City, Bala Cynwyd or NYC location on an as-needed basis. In addition, occasional travel to other locations is expected.

*Salary range $130,000 to $145,000. Ultimate salary offered will…