MTS/SMTS/LMTS/ Software Engineer

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Job Category

Software Engineering

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. We’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place!

**About the Team — Life Sciences Cloud**

Salesforce Life Sciences Cloud is purpose-built for pharmaceutical, biotech, medical device, and healthcare companies — helping them accelerate innovation, improve patient outcomes, and streamline commercial operations. Our engineering team builds industry-specific solutions across clinical data management, HCP engagement, patient services, and regulatory workflows, all powered by Salesforce’s AI + Data + CRM platform and Agentforce.

We work in a deeply collaborative, cross-functional environment with Data Scientists, UX Designers, Product Managers, and domain experts — building enterprise-grade solutions that directly impact people’s lives.

**Role Description**

We are hiring Software Engineers across multiple levels — MTS, SMTS, and LMTS — on the Life Sciences Cloud team. Whether you are a strong individual contributor, a seasoned technical lead, or a force-multiplying engineering leader, we want to hear from you. The level of the role will be determined based on your experience, scope of impact, and technical depth.

**Your Impact — You Will:**

• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow — pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code
• Design and orchestrate complex systems where AI agents integrate seamlessly into life sciences human workflows — spanning clinical data, HCP engagement, patient services, and regulatory operations — driving efficiency and innovation at scale
• Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably
• Critically evaluate code (human or AI-generated) for correctness, quality, security, and performance
• Collaborate with Product, UX, and domain experts to translate complex regulatory and compliance requirements (HIPAA, 21 CFR Part 11, GxP) into scalable, production-ready software
• Participate across the full software development lifecycle — design, development, code review, testing, deployment, and monitoring
• Write automated unit, integration, and functional tests as a standard part of your engineering practice

**At SMTS and above, you will additionally:**

• Lead technical design and architecture decisions for significant features and systems on Life Sciences Cloud
• Mentor and uplevel engineers through meaningful code reviews, hands-on guidance, and technical coaching
• Drive service ownership — proactively monitor production systems and lead incident resolution

**At LMTS, you will additionally:**

• Define technical strategy and multi-quarter architecture roadmaps, influencing platform-wide decisions across the Life Sciences vertical
• Develop each engineer’s ability to work effectively in an AI-augmented environment, coaching growth into higher-level system design and architecture work
• **Own how AI tools are integrated into the t…