Merchandising Admin Assistant

Job Title

The Role: Merchandising Admin Assistant

Location: Head Office

Department: Merchandising

Contract Type: Permanent

Hours of Work: Full Time

About Heal’s

For over 200 years, Heal’s has been at the forefront of exceptional furniture and home design. Founded in 1810 as a family of skilled bed-makers, we’ve played a defining role in shaping some of the world’s most influential design movements—from the Arts and Crafts movement and Bauhaus Modernism to the iconic Scandinavian style.

Today, our passion for timeless, contemporary design remains as strong as ever. As the Home of Design since 1810, we continue to champion our founding values of Good Design, Well Made, and Honest Craftsmanship, curating beautifully designed furniture and home accessories that inspire and stand the test of time.

At Heal’s, we’re proud of our heritage, but we’re equally excited about the future. We’re looking for people who share our passion for quality, creativity, and delivering an exceptional customer experience to help shape the next chapter of our story.

About the role

We are looking for a highly organised and detail-oriented Merchandising Admin Assistant to join our merchandising team.

This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced retail environment. You will play a key role in supporting the merchandising function by ensuring orders are managed efficiently, supplier deliveries are tracked, and stock issues are resolved promptly.

This is a hybrid role, with a working pattern of three days per week in the office and two days working remotely from home. This arrangement offers the opportunity to collaborate with the team in person while providing the flexibility to work from home for part of the week.

What You’ll Bring

Key Skills & Experience

To be successful in this role, you’ll have:
A minimum of 1 years’ experience in a Merchandising Admin Assistant or similar merchandising support role.

Excellent analytical and numerical skills, with a strong attention to detail.

Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.

Advanced proficiency in Microsoft Excel and confidence working with data and reports.

A strategic and commercial mindset, with the ability to identify opportunities and solve problems.

Excellent communication skills and the confidence to build effective relationships with suppliers and internal stakeholders.

Strong negotiation and influencing skills.

The ability to take ownership of tasks, work proactively, and support the wider merchandising team.

What You’ll Do

Duties & Responsibilities