AI Marketing Agent

Company Description U-CentralBrandHub is a growing marketing and brand enablement company focused on helping organizations build consistent, data-informed customer experiences. The team combines creative strategy and technology to support clients in elevating their brand presence and improving engagement. By leveraging AI-driven tools and modern marketing practices, U-CentralBrandHub streamlines campaign execution and performance tracking. The company values collaboration, adaptability, and continuous learning, offering team members opportunities to work with diverse clients and innovative solutions.

Role Description The AI Marketing Agent is a full-time, on-site role based in the Greater Melbourne Area. This position is responsible for using AI-assisted tools to support sales and marketing campaigns, engage with prospects and customers, and provide insights to improve outreach and conversion. Day-to-day tasks include responding to customer inquiries, qualifying leads, preparing sales and marketing materials, and coordinating with the broader team on campaign execution. The AI Marketing Agent will help train users on marketing tools, maintain accurate records in CRM or marketing platforms, and share feedback on customer needs to refine strategies. The role requires consistent on-site collaboration, proactive communication, and a focus on delivering a positive customer experience.

Qualifications

• Candidates should possess strong Communication skills, including clear verbal and written interaction with customers and team members.
• Candidates should possess Customer Service skills to handle inquiries, resolve issues, and maintain professional relationships.
• Candidates should possess Sales and Sales & Marketing skills to support lead generation, follow-up, and campaign execution.
• Candidates should possess Training skills to guide customers or colleagues in using marketing tools and processes.
• Experience with AI-driven marketing or CRM platforms, and basic data analysis skills to interpret campaign results.
• Ability to work on-site in the Greater Melbourne Area, manage multiple tasks, and collaborate in a fast-paced environment.
• Prior experience in marketing, sales, or customer-facing roles is beneficial; post-secondary education in marketing, business, or a related field is an advantage.