Operations Assistant
- Source: LinkedIn
- KellyOCG
- Remote
- New York City
- Mid level
Job Description
Operations Clerk-I - 36197
Location: Remote – USA
Contract Duration: July 20, 2026 – December 31, 2026
Contract Type: W2 under Staffing Supplier – 40 hours per week-
Work Schedule: 40 hours/week, Wednesday–Sunday, 9am–6pm CST (weekend availability required)
Pay: $26.29/hour
About the Team
This remote Operations Clerk-I role supports hourly and daily quality management and logistics operations within a rapidly growing meal management program. The team is responsible for executing and refining standard operating procedures, mastering internal tools, and maintaining consistent communication with customers, merchants, and delivery partners. The role is vital to detecting and resolving fulfillment challenges quickly, supporting new pilot initiatives, and contributing to the success of emerging business categories.
About the Role
The Operations Clerk-I will provide logistics support, including managing communications for delivery updates, proactively updating all relevant parties, and using tools such as email and Slack for coordination. The successful candidate will execute SOPs, contribute feedback for operational improvements, and actively participate in launching new business initiatives. This position is ideal for someone with a background in logistics support or high-visibility package delivery, who thrives in dynamic, fast-changing environments.
You’re excited about this opportunity because you will…
- Support daily logistics operations and ensure effective quality management
- Use communication tools (Slack, email, etc.) to keep all parties informed for delivery and fulfillment
- Execute and give feedback on standard operating procedures
- Identify and resolve operational issues before they escalate
- Collaborate in launching and refining new pilot initiatives
Preferred Qualifications
- Excellent verbal communication skills
- Strong attention to detail
- Ability to adapt to changing contexts and environments
- Experience in last-hour logistics or delivery customer service (e.g., FedEx, UPS, high-visibility package delivery roles)
- Experience using Slack for communications
- Not seeking candidates with a call center background
Skills
- slack
- fedex
- ups
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