Software Engineer - Quote to Cash

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you’ll do

As the Senior Software Engineer, Applications Engineering, your role will be to architect, develop and build robust technology solutions that scale the Finance processes, and related systems. This involves close collaboration with teams across Business Transformation, Application Engineering, Application Product Management, Docusign Product, Data, and Integration teams.

This position is an individual contributor role reporting to the Director, Application Engineering - Finance.

Responsibility

• Engineer AI/ML pipelines to automate Subscription Billing, Invoicing, Collections and Cash Applications
• Build sophisticated design agents and prototypes leveraging GenAI, LLMs, RAG frameworks, and MLOps to deliver intelligent conversational insights and predictive financial forecasting
• Architect end-to-end technical designs for Oracle Cloud ERP Order to Cash modules , Oracle Subscription Management, Account Receivables, PIM, Payment gateways, Cash Applications and Collections
• Develop high-throughput, event-driven inbound and outbound integrations using Oracle Integration Cloud (OIC), REST/SOAP APIs, and FBDI
• Implement advanced observability and reliability frameworks for integrations, emphasizing idempotency, automated retry logic, comprehensive logging, and real-time metrics
• Automate ERP lifecycle tasks (batch scheduling, regression testing, data refreshes) through standardized CI/CD pipelines and scripting to drive infrastructure-as-code maturity
• Perform performance engineering for high-volume Subscription Billing, Invoicing, Collections and Cash Applications
• Engineer custom technical extensions (PL/SQL, Java/Groovy, VBCS/OCI) while strictly adhering to engineering, code quality, and security standards
• Select and leverage specialized Oracle platform capabilities (SLA, BI Publisher, OTBI, workflows) to meet functional requirements while aggressively minimizing technical debt
• Lead the Order to Cash delivery lifecycle, from initial discovery and design to L3 engineering ownership, architectural documentation, and production support

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 8+ years of experience with Oracle Fusion Cloud Financials, specifically 6+ years of hands-on engineering in Subscription Billing, Invoicing, Collections and Cash Applications
• Expertise in designing high-performance integrations using Oracle Integration Cloud (OIC), VBCS, APEX, and FBDI, supported by a deep command of REST/SOAP web services, JSON/XML, and SFTP
• Proven experience deploying enterprise AI solutions leveraging LLMs, RAG architectures, Agentic AI, and MLOps to deliver intelligent insights and predictive forecasting
• Deep technical command of Oracle ERP Order to Cash data models, with hands-on proficiency in Subledger Accounting (SLA) rules, Workflow/BPM, BI Publisher, and OTBI
• Advanced capability in developing and tuning complex SQL and PL/SQL code to optimize reports, data extensions, and high-volume processing logic

Preferred

• Expertise in building or maintaining CI/CD pipelines, scripting migrations, and automating tests for Oracle Cloud ERP artifacts such as reports, integrations, and configurations
• Experience with cloud services from…