Admin Assistant

Ductwork Direct is seeking a reliable and highly organised Administrative Assistant to support daily operations. This part-time, on-site role is ideal for someone who is detail-oriented, proactive, and capable of managing multiple tasks efficiently in a fast-paced environment.

Key Responsibilities

• Respond promptly and professionally to customer emails and enquiries
• Process, organise, and track customer orders
• Coordinate and monitor deliveries to ensure timely dispatch and arrival
• Maintain accurate records of orders, invoices, and customer communications
• Assist with general administrative tasks such as data entry, filing, and document management
• Handle incoming calls and provide customer support when required
• Identify and resolve issues related to orders or deliveries
• Undertake additional duties as required; responsibilities may vary from time to time in line with the needs of the company.

Requirements

• Previous administrative or office experience preferred
• Strong written and verbal communication skills
• Excellent organisational and time management abilities
• Attention to detail and accuracy
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to work independently and as part of a team
• A positive, can-do attitude and willingness to learn

Pay: £13.00-£15.00 per hour

Benefits:

• Company pension
• Free parking

Work Location: In person