Executive Assistant to the President (Mandarin Required)

Company: Custom Cup Factory Inc.

Position: Executive Assistant

Reports To: President

Location: City of Industry, California

Employment Type: Full-Time, Non-Exempt

Compensation:

• $30 - $40 per hour
• Performance bonus

Position Summary

Custom Cup Factory, Inc. is seeking a highly organized, proactive, and bilingual Executive Assistant to provide direct administrative and communication support to the President.

The successful candidate will work closely with the President on a daily basis and serve as a key communication link between the President and employees, customers, vendors, and other business contacts.

This position is not simply responsible for translating languages. The ideal candidate must be able to fully understand the President’s intentions, communicate them clearly and professionally in English or Mandarin Chinese, and ensure that messages are accurately understood by others.

In addition to communication support, this position will assist with daily administrative responsibilities, monitor assigned tasks, follow up with employees on behalf of the President, and help ensure that important work is completed accurately and on time.

Essential Duties and Responsibilities

Executive Support

• Provide daily administrative support to the President.
• Manage the President’s calendar, appointments, meetings, and travel arrangements.
• Prepare meeting materials, reports, and business documents.
• Organize and maintain electronic and physical files.
• Schedule meetings and coordinate appointments.
• Handle confidential information with professionalism and discretion.
• Assist with general administrative tasks assigned by the President.

Communication Support

• Serve as the primary communication support for the President during meetings, phone calls, and daily business operations.
• Clearly and professionally communicate the President’s instructions, expectations, and decisions to employees and external business contacts.
• Ensure that the President’s intentions are accurately understood rather than simply translated word-for-word.
• Facilitate effective communication between Mandarin Chinese and English speakers when necessary.
• Clarify misunderstandings and ensure communication remains accurate and consistent.
• Assist in preparing meeting summaries and follow-up notes when appropriate.

Task Follow-Up

• Follow up with employees regarding assignments delegated by the President.
• Track deadlines and monitor the status of assigned tasks.
• Maintain an organized task list for ongoing follow-up.
• Remind employees of approaching deadlines when necessary.
• Regularly update the President on the progress and completion of assignments.
• Report delays, obstacles, or unresolved issues to the President in a timely manner.
• Help ensure that Company priorities are completed efficiently.

Administrative Support

• Assist with organizing Company documents and records.
• Coordinate internal meetings and prepare meeting schedules.
• Assist with travel arrangements and expense documentation.
• Support office administration and general office operations.
• Assist with preparing presentations, spreadsheets, and reports.
• Coordinate shipping of important documents or samples when required

Human Resources Support

• Schedule interviews with candidates.
• Coordinate communication with job applicants.
• Prepare onboarding paperwork and orientation schedules.
• Maintain personnel files and HR documentation.
• Assist with other HR administrative tasks when needed.

Qualifications

Education

• Bachelor’s degree preferred.
• Degree in Business Administration, Communications, Management, English, or a related field is preferred.

Experience

• Minimum two (2) years of Executive Assistant, Administrative Assistant, Office Coordinator, or similar administrative experience.
• Experience supporting senior management is highly preferred.
• Experience working in a fast-paced office environment.

Language Requirements

The successful candidate must be fluent in both Mandarin Chinese and English.

Requirements include:

• Excellent verbal communication skills in both Mandarin Chinese and English.
• Strong listening and comprehension skills.
• Ability to clearly communicate ideas and instructions between Chinese and English speakers.
• Ability to accurately understand the President’s intentions and communicate them professionally to others.
• Comfortable participating in meetings, phone …