Founder's Assistant (Marketing & Operations) | Pharmacy + Longevity Startup

**Freelance, flexible hours Mostly remote North London, (occasional in person) £13.00 to £15.00 per hour + bonus opportunities**

Estimated 35 to 60 hours per month depending on workload, no fixed minimum

Company Description:

Caledonian Pharmacy is an independent pharmacy in Islington with a busy private healthcare side: private services, wellness and recovery treatments, an online supplements store, and wholesale supply. Alongside the pharmacy, we’re launching a new startup in the longevity space (name under wraps until launch).

You’d work directly with one person: our marketing and operations lead, who is also cofounder of the new venture. A true right-hand role. One clear reporting line, fast decisions, no bureaucracy.

Role Description:

A bit of everything, no two weeks are the same!

• Website, orders, and booking admin across Squarespace and Acuity: product updates, prices, rescheduling, and processing online orders
• Monthly sales reports and trackers in Excel from our EPOS data (we’ll show you our format)
• Marketing materials from our brand templates: printed menus, flyers, decks, social posts from briefs
• Research and new project admin: wholesale leads, events, licences and permissions, supplier account forms, chasing things to completion
• Drafting follow-up emails after meetings, plus event support: bookings, vendor calls, and payments admin

Flexible Working Structure:

• Ongoing freelance engagement: work is briefed with clear outcomes and deadlines, and workload varies month to month. We’d estimate 35 to 60 hours a month once you’re familiar with the businesses, with more available when projects are running
• How, when, and where you work is up to you, as long as deadlines are met. Some tasks are time sensitive but most just need to be done well within a sensible window
• You invoice us monthly for hours worked and handle your own tax as a self-employed freelancer. You’re welcome to keep other clients alongside us
• Mostly remote, with occasional paid in-person sessions in North London for setup, handovers, or project kickoffs, arranged in advance
• We’d start with a first month as a mutual trial before settling into the ongoing arrangement

Qualifications:

• Proficient in Excel: confident filtering, sorting, and organising data, and producing clear, basic to mid-level reports
• Comfortable with Microsoft Office and quick to pick up new systems (we use Squarespace, Acuity, Canva, and Sage, to name a few)
• Operational and administrative skills, such as scheduling, workflow coordination, and document organisation
• Tech confident: you won’t know all our tools on day one, but you learn software quickly and enjoy figuring out how to make systems do what we need
• Able to use AI tools (such as ChatGPT or Claude) to work faster, while applying your own judgement: you sense check outputs, catch errors, and never pass on AI generated work without verifying it
• Marketing and communications skills, including experience with content creation, social media management, and basic digital marketing tools
• Analytical and problem-solving skills supporting continuous improvement in marketing and operations
• High level of organisation, attention to detail, and ability to prioritise tasks
• A relevant degree or equivalent experience in business, marketing, or wellness is an advantage
• Previous freelance, VA, or self-employed experience is a plus
• North or Northwest London ideal for in-person sessions, but flexible for the right person

Whats in it for you:

• Real flexibility and real variety, plus a front row seat to a startup launch
• Bonus and commission opportunities for revenue you help generate, for example wholesale accounts you open
• Genuine potential for this to grow into a bigger operations role as the new brand launches
• Staff discount on products and private services

To apply:

Send us your CV and a few short lines on why this role suits you.

Questions? WhatsApp Karishma on 07568 309494.