We’re unlocking access to the NHS, because healthcare is not truly free until it’s truly accessible 💙

The world’s best healthcare, for free. It’s not a new idea, it’s called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works.

We’re building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI.

We’re developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly.

Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients.

We operate from within a working GP practice in East London 🏥 We’re backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀

⛩️ Our Principles

Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1:

1. 💙 Care deeply
2. 🏋️‍♀️ Work hard
3. 🤝 Be your word
4. 💬 Trust in radical truth and transparency
5. 🚀 Do your life’s best work
6. 🥳 Find the fun

Read more about our principles and our “why” in the Healthtech-1 Handbook.

📺 Watch: The Waiting Place

👋 Hello from Raj

🎯 Mission statement

We have an ambitious mission: to unlock access to healthcare by making every appointment in the NHS bookable. To reach national scale, Raj needs to spend his time on strategy and execution, not admin and logistics. Your job is to run his operation flawlessly so nothing slips and he’s always prepared.

We invest heavily in development, care deeply about our people, and will support you when needed. BUT you must be comfortable with pressure and prepared to work 60+ hours a week.

🎯 Goal expectations

The goal: Make Raj more effective, and act as a force multiplier for the company. Help us hit 50,000 Weekly Appointments Booked by September 2026.

Your role directly contributes to this by:

1. Ensuring Raj’s time reflects our priorities
2. Make Raj a decision-making engine

Success looks like:

• Raj’s calendar actually matches company priorities (not just what’s urgent)
• As a result, Raj feels that the vast majority of his time is spent on the right things
• Nothing gets lost - actions tracked, commitments delivered
• Meetings happen smoothly - right people, right prep, actions, owners and deadlines
• Raj never chases you for updates
• Zero typos, broken links, or half-done work

📅 Your 30 / 60 / 90 day plan

By day 30: Get the engine running

Output: Raj’s operation is visibly smoother.

You will have:

• Mastered calendar and inbox - you know what matters to Raj, what is noise, and what is not.
• Shadowed Raj in all meetings - you understand his meetings, priorities, and working style
• Established your quality standards and techniques to meet them - nothing leaves your desk with errors
• Run logistics for 5+ major meetings - materials ready, people briefed, no surprises
• Built your action tracking system - Raj’s commitments are visible and moving forward, no actions have been missed

By day 60: Make hard things easy

Output: Raj trusts you completely with his operation.

You will have:

• Calendar on autopilot - you make judgment calls and Raj agrees with them, you schedule to priorities not requests
• Inbox at zero daily - you respond on his behalf when appropriate, flag urgent, eliminate noise
• Raj’s meeting prep is reliably excellent, also has a venue (rooms if internal), starts on time, has buffer zones where needed
• Tracked 50+ actions to completion, with nil missed
• You’re acting as a reliable, independent thought partner who can challenge Raj when needed but also play with his ideas to optimise his creativity and output
• Observe and take note of what gives Raj energy e.g. meditation, exercise and ensure he has space to do this each day

**By day 90: Set…