Project Coordinator & Office Manager

This role serves as the operational hub of our business. You will coordinate customer requests, training schedules, field technician assignments, equipment logistics, travel arrangements, vendor communications, and day-to-day office operations.

The ideal candidate enjoys solving problems, communicating with people, staying organized, and making sure nothing falls through the cracks.

Key Responsibilities:

Customer & Project Coordination

• Serve as the primary point of contact for incoming customer inquiries
• Manage customer requests from initial inquiry through completion
• Coordinate HDPE training registrations, equipment rentals, and service requests
• Follow up with customers and team members to ensure projects stay on schedule
• Maintain accurate project records and documentation

Scheduling & Logistics

• Coordinate schedules for field technicians and instructors
• Manage equipment scheduling and availability
• Arrange travel accommodations and logistics for team members
• Track project timelines and ensure required resources are available
• Assist with purchasing supplies, equipment, and materials as needed

Office Operations

• Answer incoming calls and route inquiries appropriately
• Manage communications with vendors, suppliers, and customers
• Coordinate office and facility needs
• Maintain office supplies and operational resources
• Support day-to-day administrative operations

Team Support

• Help leadership track priorities and action items
• Serve as a communication bridge between customers, technicians, vendors, and management
• Identify and resolve issues before they become problems

Ideal candidates may have experience in:

• Project coordination
• Office management
• Operations support
• Customer service
• Construction, utilities, manufacturing, industrial services, or technical training organizations

Preferred Qualifications

• Experience working in industrial, construction, utility, infrastructure, manufacturing, or field service environments
• Experience coordinating technicians, crews, equipment, or job schedules
• Familiarity with vendor management and purchasing
• Experience supporting a small business or entrepreneurial team

You Might Be a Great Fit If You:

• Love creating order from chaos
• Are highly organized and detail-oriented
• Communicate professionally and confidently
• Enjoy helping customers and solving problems
• Can manage multiple priorities simultaneously
• Take initiative without needing constant direction
• Enjoy being the person who keeps everything moving

Technology Skills

• Microsoft Office (Outlook, Word, Excel)
• Calendar and scheduling tools
• Ability to learn new software and communication platforms quickly

Pay: $20.00 - $25.00 per hour

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Indianapolis, IN 46219