Lead Software Engineer

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe’s offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.

About Lowe’s

Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India.

About the team
The Freight Hawk team is seeking a Lead Software Engineer to provide technical leadership for Lowe’s enterprise shipment visibility platform. Freight Hawk plays a critical role in Transportation by enabling real-time, end-to-end shipment transparency, improving shipment data quality, and supporting faster, more reliable supply chain decisions.

What You Will Do

• Resolves complex problems spanning multiple applications to drive improvements across portfolios; leads projects with significant business implications and participates in planning, prioritization and estimates.
• Leads development of integrated business and/or enterprise application to ensure solution is resilient, scalable, and maintainable and meets architectural standards.
• Builds awareness and product alignment to enterprise recommended frameworks, tools, technologies, engineering platforms, and architectural design processes.
• Drives operational excellence through disaster recovery and capacity planning, performance, regression and chaos testing, observability alerts and dashboards, and reliability processes and recovery runbooks.
• Deconstructs complex problems into simple solutions that can evolve over time.
• Educates others on engineering standards and best practices, including code quality analysis, test coverage, security principles (authentication and authorization protocols), and Agile processes.
• Mentors and advises others by applying and sharing an in-depth understanding of enterprise and industry technologies, tools, methodologies, policies, standards, and best practices.
• Continuously explores and recommends new enterprise software components and technologies.
• Continuously works to simplify solutions, optimize processes, remove bottlenecks, and resolve escalated issues.

Key Responsibilities

• Own and drive the technical roadmap for Freight Hawk in alignment with Transportation’s product and business priorities
• Provide architecture leadership and define guardrails for scalable, reliable, and maintainable platform design
• Lead API, event-driven, and data-quality design standards across Freight Hawk capabilities
• Support strategic roadmap initiatives including international, collect, and prepaid shipment visibility
• Lead technical integration with Mercury and other enterprise Transportation platforms
• Drive modernization of carrier integrations, including webhook-based event ingestion and improved event latency
• Improve shipment event completeness, ETA accuracy, carrier latency tracking, and milestone reliability
• Establish observability, monitoring, and data-quality dashboards for operational and business visibility
• Guide the platform’s evolution from shipment tracking to predictive visibility and proactive shipment intelligence
• Reduce execution risk across Mercury, Nexus, DACI, carrier, and downstream consumer integrations
• Partner with product, architecture, engineering, operations, and business te…