Executive Assistant/ Reception

Benefits:

• Employee discounts
• Health insurance
• Paid time off

About the Role:

Dr. Tiffany Rice in New York, NY is looking for a polished and personable Front Desk Staff member to be the welcoming face of our practice. This is an exciting opportunity to join a dynamic aesthetic environment where client experience is everything. If you thrive in a fast-paced, beauty-forward setting, we want to hear from you!

Responsibilities:

• Greet and check in clients, ensuring a warm and professional first impression
• Manage appointment scheduling, confirmations, and cancellations using practice management software
• Answer incoming calls, emails, and inquiries with professionalism and product knowledge
• Process patient intake forms, payments, and billing transactions accurately
• Coordinate with clinical staff to ensure smooth patient flow throughout the day
• Maintain a clean, organized, and inviting front desk and reception area
• Assist with retail product sales and upselling aesthetic services and treatment packages

Requirements:

• 1+ years of front desk, receptionist, or customer service experience, preferably in a medical spa or aesthetic setting
• Strong communication and interpersonal skills with a client-first attitude
• Proficiency in scheduling software, EMR systems, or similar platforms
• Ability to multitask and stay organized in a high-volume, fast-paced environment
• Professional appearance and demeanor consistent with a luxury aesthetic brand
• Basic knowledge of aesthetic treatments, skincare, or cosmetic procedures is a plus
• Reliable, punctual, and a collaborative team player

About Us:Dr. Tiffany M. Rice specializes in non-surgical aesthetic medicine with a focus on neurotoxins, lasers/devices, fillers, biostimulators, thread lifts, platelet rich plasma (PRP), polydeoxyribonucleotide (PDRN), exosomes, microneedling, and chemical peels. With the highest regard for a natural appearance and over a decade of experience, her skillful approach to facial aesthetics and anti-aging is to provide a safe and effective regimen to achieve a refreshed, more youthful appearance.