Executive & Operations Assistant

Role Purpose

The Executive & Operations Assistant will provide high-level administrative and operational support to the Board, CEO and wider organisation. This role combines executive assistance with hands-on operational coordination, ensuring the smooth and efficient running of both leadership activities and day-to-day business functions.

Key Responsibilities

Executive Support

• Manage the CEO calendar and ad hoc requests from the wider SLT, scheduling meetings, appointments, and events
• Draft emails, reports and comms on behalf of the CEO, and as required the wider SLT
• Prepare agendas, papers, and presentations for meetings (internal and external)
• Take accurate minutes and track follow-up actions (Board/staff)
• Handle confidential correspondence and sensitive information with discretion

Operations & Business Support

• Support the day-to-day running of the organisation’s operations
• Coordinate internal processes and ensure tasks and projects progress on schedule
• Assist with implementation and improvement of operational systems and workflows
• Monitor key deadlines, priorities, and deliverables across the organisation

Commercial team support

• Provide administrative support to the commercial teams – including partnerships, programmes and workplace. To include CRM management, email management and supporting event administration.

Administrative & Systems Support

• Maintain CRM systems, databases, Sharepoint and internal documentation
• Support the planning and delivery of staff and Board events
• Support reporting processes and data management
• Assist with HR administration where required
• Support wider ABM teams, including membership, as required

Person Specification

Essential Skills & Experience

• Proven experience as an Executive Assistant, Operations Assistant, or similar role
• Strong organisational and project coordination skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities and work independently
• Familiarity with CRM systems and operational tools
• High level of discretion and professionalism
• Proficiency in Microsoft Office and AI workplace tools

Desirable

• Experience in a membership organisation, professional body, or SME environment
• Interest in business mentoring, leadership, or professional development

Personal Attributes

• Proactive and highly organised
• Detail-oriented with strong follow-through
• Adaptable and comfortable working in a dynamic environment
• Strong interpersonal and relationship-building skills
• Solutions-focused with a positive, can-do attitude

Benefits

• Home based - with travel to London on average once a month
• £38,000 salary
• 25 days holiday, plus bank holidays and Christmas week office closure.

How to apply

• Two page CV and 250 word covering email to [email protected]
• Deadline - Wednesday 6th May