Product Engagement Associate (Chicago-based)

As part of the seoClarity family of products, LocalClarity is a specialized local search and reputation management platform built specifically for multi-location businesses.

LocalClarity is seeking a Product Engagement Associate (Chicago-based) to join our growing team and help drive platform adoption, customer engagement, onboarding initiatives, and growth-focused activities. This is an ideal opportunity for someone early in their career who is eager to gain exposure across SaaS technology, customer engagement, digital marketing, product-led growth, and business operations. Through hands-on training, mentorship, and cross-functional collaboration, you’ll develop a strong understanding of how businesses leverage technology, local search intelligence, customer feedback, and digital engagement strategies to drive measurable business growth.

If you’re naturally curious, resourceful, collaborative, and excited to learn within a fast-moving technology environment, this role will provide exceptional exposure, meaningful responsibility, and long-term growth potential!

Product Engagement Associate (Chicago-based) Perks & Benefits

• Competitive Compensation – base salary range from $50,000 to $52,000+ (not a commission-driven role).
• Robust Benefits Package – a well-rounded package designed to support your health, financial security, flexibility, and long-term growth, including major medical, dental, and vision coverage, company-sponsored life insurance, a 401(k) with company matching, commuter benefits, generous PTO, paid sick time, and company holidays.
• Perks That Support You – a continuous learning stipend, paid parental leave with extended work-from-home flexibility for new mothers, company-wide celebrations, and an annual global summit that brings teams together.
• Snack & Beverage Fuel – a fully stocked kitchen with snacks, drinks, and grab-and-go options to keep energy high and focus sharp throughout the day.
• In-Office, Hybrid Schedule by Design – our team comes together in our Downtown Chicago office Tuesday through Thursday for high-impact collaboration, with Mondays and Fridays reserved for focused remote work.

➡ Effortless commute options with valet parking on-site, quick access to the “L” at Chicago Station, a short walk to major Metra lines, direct CTA bus routes (37 and 66), and secure bike storage.

➡ A built-in dining scene just steps from your desk, including Starbucks, Hannah’s Bretzel, Sopraffina Marketcaffe, Rustle & Roux with an exclusive seoClarity discount, Amazon Go, etc.

➡ A large, fully equipped fitness center with locker rooms and showers, making before-work, lunch-hour, or after-work workouts easy and convenient.

➡ Comfortable lounge spaces, ideal for recharging between meetings or after intense deal cycles.

Product Engagement Associate (Chicago-based) Requirements

• BA/BS degree in a related field, or equivalent experience. Strong candidates often come from academic backgrounds emphasizing communication, writing, research, analysis, business, marketing, customer engagement, or problem-solving.
• 1+ years of experience in client engagement, onboarding, customer success, SaaS support, digital marketing, communications, account coordination, hospitality, marketing support, or another client-facing environment is preferred, but not required.
• Strong written and verbal communication skills with the ability to engage professionally, thoughtfully, and confidently with prospects, clients, and internal stakeholders.
• Demonstrated curiosity and enthusiasm for technology, digital marketing, customer engagement, AI tools, or SaaS platforms.
• Interest in product-led growth (PLG), customer engagement strategy, onboarding, digital marketing, growth operations, or cross-functional business exposure.
• Strong organizational and time management skills with the ability to manage multiple conversations, priorities, projects, and follow-up activities simultaneously.
• Comfort presenting information, conducting walkthroughs, facilitating discussions, or supporting client-facing conversations.
• Ability to learn new platforms, technologies, business concepts, and workflows quickly within a fast-moving environment.
• Comfort operating within a collaborative, growth-oriented environment where flexibility beyond traditional business hours is occasionally necessary to support business initiatives, team collaboration, and professional development oppo…