Job Closed
Director of U.S. Mid-Market, Partnerships & AI Innovation
- Source: Workday
- Mastercard
- $179,000 to $305,000 /yr
- On-site
- New York City
- Full-Time
- Senior
Job Description
- The Mid-Market segment represents nearly one-third of U.S. GDP and is growing at ~12% year-over-year. These businesses are a critical engine of economic growth - driving innovation, job creation, and resilience. Yet, many - particularly in the lower Mid-Market - remain underserved: too complex for small business solutions, but not fully addressed by enterprise offerings
- To close this gap, Mastercard launched the Mid-Market Accelerator—a suite of purpose-built solutions tailored to this high-potential segment. The U.S. Mid-Market team is leading this effort, building and scaling innovative, customer-centric products that unlock growth for our customers while redefining the future of B2B commerce
- We are seeking a seasoned Product Manager to help lead partnership commercialization and go-to-market execution for the Mid-Market Accelerator partner-led solutions. This role will play a critical part in scaling high-impact solutions, driving revenue growth, and expanding into new use cases by addressing unmet market needs
- As part of a high-performing product team, you will lead key initiatives to execute go-to-market strategies, accelerate adoption, and ensure the long-term competitiveness of our solutions
- Regional Strategy & Market Insight
- Analyze customer needs, market trends, and competitive landscape to inform partnership strategy aligned with Mastercard priorities
- Define U.S. Mid-Market Accelerator strategy based on ecosystem dynamics and segment needs, including AI, cross-border payments, stablecoins
- Lead build vs. partner vs. buy decisions and drive regional execution
- Partnership Development & Structuring
- Identify, vet, and prioritize partners based on solution fit, strategic value, and operational readiness
- Support global teams in securing partnerships, including pricing, SOW alignment, program design and region needs fit
- Translate partner capabilities into scalable, productized offerings with clear issuer and segment requirements
- Commercialization & Go-to-Market
- Own GTM and commercialization strategy for the managed partnerships
- Develop business cases, manage pipeline, and drive opportunity prioritization and conversion
- Support issuer engagement through pitches, demos, and go-to-market assets
- Execution & Governance
- Secure regional approvals (e.g., Studio, budget) to enable commercialization and benefit deployment
- Lead cross-functional execution across product, legal, tech, marketing, and operations for successful partner launches
- Manage contract alignment, including issuer terms, partner commercials, and legal frameworks
- Delivery & Performance Management
- Partner with global partnerships and partner on end-to-end implementation with issuers and partners to ensure successful launch
- Track pipeline, forecasts, and Salesforce reporting with accuracy and discipline
- Monitor post-launch performance, identify optimization opportunities, and drive adoption
- Enablement & Cross-Functional Leadership
- Lead training and enablement for internal teams, issuers, and partners
- Act as a central connector for the region across stakeholders to ensure seamless program execution- The ideal candidate brings a strong commercial mindset, analytical rigor, and passion for driving product growth
- Proven experience in product management, partnership development, and GTM commercialization
- Experience with B2B payments (card & virtual card, non-card), including areas such as expense management, AP/AR, cash flow, and acceptance preferred
- Bachelor’s degree required; MBA or equivalent preferred
- Excellent communication and influencing skills, with ability to operate effectively across senior stakeholders and cross-functional teams
- Structured, data-driven problem solver with a track record of translating insights into strategic recommendations
- Results-oriented with a bias for action and urgency to deliver tangible outcomes
- Strong understanding of the fintech ecosystem, with a focus on mid-market segments and partnership models
- Demonstrated ability to engage customers and partners to drive adoption and deliver value
Skills
- mastercard
- Salesforce
- workday
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