Job Closed
Technology Product Manager (AI Product)
- Source: Workday
- Wolters Kluwer
- $82,700 to $141,650 /yr
- Hybrid
- New York City
- Full-Time
- Senior
Job Description
- This role sits at the intersection of AI, product, domain, and customer engagement, with a strong focus on operationalizing AI/GenAI solutions, validating output, and supporting go-to-market efforts
- You will work closely with product managers, domain experts, sales teams, AI and engineering teams to translate business problems into intelligent workflows, support rapid experimentation, and ensure solutions like LegalVIEW BillAnalyzer deliver high-quality, scalable outcomes
- Translate product and business needs into AI-driven insights and intelligent workflows
- Act as a bridge between product, domain experts, AI Center of Excellence, Engineering and customer-facing teams
- Support adoption and continuous improvement of AI-powered product capabilities
- Collaborate with Product Management, UX/CX and Engineering teams to prototype and validate GenAI/ML solutions
- Participate in experimentation cycles (LLMs, RAG, NLP, predictive models)
- Provide structured feedback to refine models and improve output quality
- Lead validation, review, and tuning of outputs from LBA AI solution
- Identify gaps, edge cases, and inconsistencies in invoice analysis
- Collaborate with Domain Experts and AI Operations teams to improve accuracy, reasoning, and compliance alignment
- Drive continuous feedback loops to enhance model performance
- Review and contribute to AI addendum sections within LBA, ensuring clarity, accuracy, and alignment with product capabilities
- Provide hands-on support for LBA customers with data residency and compliance requirements, ensuring solutions are implemented within these constraints
- Partner with Sales, Product Managers, and SMEs to respond to customer queries and solution deep-dives
- Support and participate in pre-sales demos, showcasing AI capabilities and product value
- Help translate AI functionality into clear customer-facing narratives and use cases
- Support compliance, transparency, and responsible AI usage in customer-facing documentation
- Collaborate with Sales and legal teams to ensure AI features are correctly represented
- Evaluate AI outputs for accuracy, relevance, and business impact
- Define and track success metrics and performance indicators
- Drive improvements in agentic workflows and decision quality
- Partner with product, engineering, domain experts, sales, and operations teams
- Communicate insights and recommendations clearly to stakeholders
- Support training, documentation, and adoption of AI-driven solution
- Proactively pursues professional development activities
- Manages time and company resources appropriately
- Performs other duties as requested by his/her supervisor- Exposure to enterprise AI/GenAI solutions preferred
- Ability to operate in a fast-paced, collaborative, and evolving environment
- Experience working with AI/ML-driven products or analytics workflows
- Ability to evaluate outputs and identify patterns, risks, and improvement areas
- Strong understanding of AI/GenAI concepts (LLMs, RAG, NLP, ML) in applied settings
- Familiarity with Python, SQL, or data tools (working knowledge preferred)
- 2+ years of experience in AI/ML products, analytics, or product-facing roles
- Experience in legal billing, invoice review, or compliance domains is a strong plus
- Strong communication skills, especially in customer-facing and cross-functional settings
- High attention to detail with strong problem-solving ability
- Bachelor’s degree in engineering, computer science, data/analytics, or product management., or related field. Master’s degree preferred
Skills
- legalview
- lead-validation
- Python
- workday
This job is no longer accepting applications.
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