Clinic Admin Assistant

Job basics:

• 17-22 hours a week with potential 1-2 hours a week of extra admin work
• Must be able to send out mass emails regularly, choose photos, etc
• Knowledge in using Canva to create designing signage
• Be able to process refunds in a fast paced environment
• Reconcile appointments with payment and charting
• Run financial reports on our scheduling software, Vagaro
• Answering the phone and emails in the clinic in a timely manner
• Stock shelves, organize, and clean chairs after each appointment
• Greet, orient, and seat new patients
• Enter new appointments and patient information into charting system
• Maintain a calendar for the team, remind the team of upcoming meetings etc.

Schedule:

• Must be able to work at least 3 days a week, including Friday and Saturday
• Arrive AT LEAST half an hour before clinic opens
• Flexibility to leave early if work is complete
• Mandatory Friday/Saturday shift: 9:30am - 3pm
• Additional two-three fixed weekday shifts of your choice:
• Monday, Tuesday, Thursday: 1pm - 6:30pm
• Wednesday/Thursday: 9:30am - 3pm
• Sunday off

Employee Benefits:

• $25 an hour
• 1 free acupuncture treatment a week
• 40% off herbal formulas
• Paid sick time
• IRA retirement matching

Job Skills:

• Builds immediate rapport with a wide variety of people, even when facing difficult or tense situations.
• Engages input from others constantly and listens with empathy and concern.
• Communicates in a clear, compelling, and concise manner, both verbally and in writing
• Actively listens and checks for understanding.
• Anticipates patient needs and provides services that are beyond expectations.
• Anticipates conflicts before they happen, based on knowledge of interpersonal and group dynamics.
• Defuses high-tension situations effectively.
• Focuses on highest priorities and sets aside less critical tasks.
• Lays out a thorough schedule and steps for achieving objectives. Decisively makes high-quality decisions, even when based on incomplete information or in the face of uncertainty.
• Actively seeks input from pertinent sources to make timely and well-informed decisions.

Pay: From $25.00 per hour

Benefits:

• Paid orientation
• Paid sick time
• Retirement plan
• Wellness program

Work Location: In person