ServiceNow ITAM Developer

Employment Eligibility Statement Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (Green Card holders) . Sponsorship is not available at this time.

Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines . All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Important Eligibility Requirement This is an ITAR-compliant project. Therefore, the client can only consider candidates who are:

• U.S. Citizens (USC)
• Green Card Holders (Permanent Residents)

Please confirm your current work authorization status and confirm that you are eligible to work on an ITAR-restricted project. Client Industry: Aerospace and Defense

Project Type: ITAR Regulated project

Experience: 7+ Years of Relevant Industry Experience

Required Skills

• Experience in implementing SAMPro.
• In-depth knowledge of SAMPro modules with tables.
• Assisted customers in implementing SAM Tools across their organization.
• Worked on solution designing and implementation as per best practices for various module - SAM Pro.
• Working on Reclamation part in ServiceNow to reclaim the unused and low usage of software in client machine.
• Experience in Designing, customization, enhancing, workflow configuration and supporting ServiceNow
• Experience of working with Service Catalog items in ServiceNow.
• Implemented SR’s Using Flow Designer Functionality.
• Worked on Workflow Editor
• Experience working with Client-side scripting (UI Policy, Client Script, UI Actions) and Server-side Scripting (Business Rules, Scripted Include) Editor, Flow Designer.
• Worked on Data loading, import sets, Data Source and Transform maps, Reports and Scheduled Jobs.
• Worked on Reports, dashboards.
• Worked on project with Agile methodology.
• Good knowledge of various inventory/ discovery solutions, like ADDM, Bigfix, SCCM, ServiceNow etc. etc.
• Design and implement HAM solutions for end to end Asset management lifecycle (from Asset sourcing to Asset Purchase /procurement to deployment to retirement/disposal/donation)
• Interact with the Asset Management system to ensure data quality of new or changed Asset records
• Ensure data integrity both from the ownership and discovery standpoints
• Use the common service data model concepts to maintain the data integrity between cmdb and asset as required.
• Analyze the different CI and data sources (with Discovery, procurement system etc) and establish process and solution for maintaining data integrity coming from multiple sources
• Monitor ITAM Metrics to determine efficiencies: take appropriate actions to modify.
• Work on finding root cause around asset data issues and propose solution for elimination of the same.
• Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Work with process owners to understand the process requirements related to the capture of Hardware Asset data and develop technical specifications and solutions
• Functional architects experience required.
• Work with Application SMEs and stakeholders to perform gap analysis and provide solution.
• Participate in Configuration Management meetings and Story Time where appropriate
• Review the data being populated into the AMDB and act as partial owner of the AMDB
• Minimum of 5 years’ experience with Hardware Asset Management process implementation.
• Minimum of 5+year experience with ServiceNow Discovery (will be a plus)
• Have strong functional understanding of SAM + HAM process and technical skills to build them.
• Experience integrating with tools to federate data into the CMDB
• Expert in IT Hardware Asset Management Lifecycle processes
• Implement Hardware Asset Management processes (from asset sourcing/purchase till disposal)
• Good interpersonal skills, including collaboration, communication, relationship building, and negotiation.
• Expert in IT Asset Management process & operational delivery
• Familiarity with the following concepts: XML, JSON/script language, database, Scripting capabilities such as JavaScript, jelly, SQL.
• Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network …