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Lead, AI Product Management

  • Source: Appcast
  • Humana
  • $151,600 to $208,400 /yr
  • Hybrid
  • New York City
  • Full-Time
  • Senior

Job Description

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We are seeking an experienced IT Product Management Lead to lead product and service design for applied AI solutions, accelerating innovation and product development for our AI platform teams. This role combines strategic product thinking with hands-on design expertise to create intuitive, scalable AI products and frameworks that deliver exceptional user experiences. The ideal candidate will have a proven track record of designing enterprise AI products, driving rapid ideation and prototyping, and establishing design systems and frameworks that enable teams to build faster and more effectively.

Product Strategy & Vision

Support and help execute product vision and strategy for applied AI solutions within assigned teams or products.Translate business objectives and user needs into compelling product roadmaps and design strategies

Apply and help refine product principles and user experience standards within the team. Conduct market research, competitive analysis, and user research to inform product directionDefine product success metrics, KPIs, and measurement frameworks to track user adoption and satisfaction contribute to product positioning and support go-to-market strategies.

Design & Innovation Leadership
Lead product design for assigned AI applications. including GenAI interfaces, conversational AI, and intelligent automation. Facilitate rapid ideation sessions, design sprints, and workshops to accelerate product development
Create high-fidelity prototypes, wireframes, and interactive mockups to communicate product vision. Design intuitive user interfaces and experiences for AI-powered tools, dashboards, and applications. Maintain and contribute to design systems, component libraries, and UI/UX patterns for AI products. Apply human-centered design principles and design thinking methodologies to solve complex problems support innovation and contribute to experimentation., A/B testing, and iterative design approaches

Framework & System Design
Develop reusable product frameworks and design patterns that accelerate platform team productivity. Contribute to design systems, guidelines, templates, and best practices for AI product development. Contribute to product playbooks and frameworks for AI use cases. Apply service design frameworks for assigned AI solution delivery. Apply information architecture standards and data visualization principles within team scope. Contribute to interaction design patterns for AI/ML experiences. Develop accessibility standards and inclusive design guidelines for AI products

User Research & Insights
Conduct user research to understand needs, behaviors, and pain points for AI product users. Conduct usability testing, user interviews, and feedback sessions to validate product designs. Create user personas, journey maps, and service blueprints for AI solutions. Analyze user behavior data and product analytics to drive design improvements. Synthesize research findings into actionable insights and design recommendations. Maintain feedback loops between users, product teams, and platform teams

Use your skills to make an impact

Required Qualifications

  • 7+ years of experience in product design, service design, UX/UI design, or product management, preferably within enterprise settings.
  • Demonstrated success designing and launching AI/ML-powered products and platforms.
  • Proficiency in design systems, frameworks, and creation of reusable components.
  • Expertise with design tools such as Figma, Sketch, Adobe Creative Suite, Miro, and FigJam.
  • Strong knowledge of UX, UI, visual design, and interaction design principles, including accessibility standards (WCAG).
  • Experience collaborating with engineering teams, with working knowledge of front-end technologies (HTML, CSS, JavaScript/React).
  • Proven ability to lead user research activities, synthesize insights, and translate findings into actionable product requirements.
  • Deep understanding of AI/ML concepts, GenAI platforms, prompt engineering, and responsible AI design practices.
  • Experience in product strategy, roadmap planning, agile methodologies, and iterative design processes.
  • Strong leadership, communication, and cross-functional collaboration skills, with awareness of emerging trends in AI product design.

Preferred Qualifications

  • Strong problem-solving skills with ability to balance innovation and execution
  • Strong storytelling a…

Skills

  • user-interviews
  • Figma
  • Sketch
  • Miro
  • figjam-figma
  • javascript
  • React
  • dakota
  • appcast
This job is no longer accepting applications.

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