Software Technical Writer

User Experience

UKIMEA Region

HYD000037

Joining Arup

Arup is an UK-headquartered independent firm with 92 offices in 34 countries and 18,000+ staff across the globe. Dedicated to sustainable development, Arup is a collective of engineers, designers, consultants, and experts worldwide. Founded to be humane and excellent, we collaborate with our clients and partners using imagination, technology, and rigour to shape a better world.

Working for Arup India, offers the chance to work on exciting projects with a truly collaborative team including top experts in their field who are approachable and always happy to help. It’s an exciting time to be a part our growth in India.

The Opportunity

Oasys is Arup’s software business, providing market-leading technical software including the Oasys LS-DYNA Environment, built on more than 30 years’ experience using Ansys LS-DYNA in consultancy. Used by leading automotive OEMs and industries including nuclear and civil engineering, our tools help engineers understand and apply complex simulation software. As Oasys continues to grow, we are expanding our global team to support clients through product development, training, events, sales and marketing.

We have an exciting opportunity for an experienced technical writer to join our global product team. This role will be pivotal in ensuring the quality and accessibility of technical documentation for the Oasys LS-DYNA Environment.

In this role you will:

• Develop clear, user-focused technical documentation that explains complex product features and supports adoption of the Oasys LS-DYNA Environment.
• Review and improve existing user manuals, tutorials and supporting content to ensure accuracy, clarity, consistency and relevance.
• Collaborate with product, software engineering, marketing and technical specialists to shape how features are communicated to users.
• Create practical user guidance, including workflows, tutorials, in-product help and example-driven documentation.
• Lead modern documentation practices, using user feedback, analytics and usability insights to improve the overall documentation experience.
• Explore AI-assisted documentation approaches, localisation processes and knowledge management improvements to support global users.

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

Is this role right for you?

We are looking for candidates with:

• At least 3 years’ technical writing experience for complex software solutions.
• Experience creating, editing and managing user documentation, including manuals, guides, tutorials and support content.
• Ability to translate complex technical information into clear, accessible content for technical and non-technical audiences.
• Strong proofreading, editorial and content-structuring skills, with a focus on consistency, usability and navigation.
• Confident working with stakeholders across product, engineering and specialist technical teams.
• Experience with documentation tools and workflows, such as ClickHelp, Git, Markdown or CI/CD.
• Knowledge of documentation analytics, localisation, AI/LLM tools or global user support would be beneficial.
• Relevant tertiary qualification or experience in a consulting, engineering or simulation environment would be advantageous.

Reward and Benefits

We offer a competitive salary at all levels, and one of the best benefits packages in our sector. Core benefits include Provident Fund contribution, NPS option, Mediclaim cover (incl. family), Term Life and Accident Insurance, Employee Assistance Prog. scheme for the family to safeguard your physical and mental wellbeing. In addition, all permanent employees are eligible for the Global Profit Share scheme. Subject to scheme rules employees can receive two Profit Share payments per year, which are dependent on the firm’s financial performance.

Different people, shared values

At Arup, we believe when talented people collaborate, great things are possible. Arup hires people with proven skills and open minds. We are taking deliberate action to create an inclusive culture that is grounded in our purpose to shape a better world.

At Arup, we welcome candidate…