Medical Assistant Outpatient Oncology Bilingual

About The Oncology Institute (www.theoncologyinstitute.com):

Founded in 2007, The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of approximately 1.9 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 180 employed and affiliate clinicians and over 100 clinics and affiliate locations of care across five states and growing, TOI is changing oncology for the better.

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At The Oncology Institute of Hope and Innovation, our Medical Assistants play a vital role in transforming the patient experience. You’ll be part of a compassionate care team that helps patients navigate one of the most important journeys of their lives—with dignity, empathy, and hope.

JOB PURPOSE AND SUMMARY: The Medical Assistant is adaptable, dependable, and eager to advance their clinical careers. As an essential member of the patient care team, the Medical Assistant will provide both administrative and clinical support to ensure the smooth operation of the clinic. The MA should deliver high-quality, compassionate patient care, enhancing clinic efficiency, and contributing to an outstanding patient experience. This position also offers the opportunity to be cross trained in patient registration and medical records support, as needed.

ESSENTIAL DUTIES AND RESPONSBILITIES:

• Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members.
• Participate in company initiatives and team activities
• Responsible for documentation in electronic medical record (EMR) system(s)
• Requesting external medical records and preparing patient charts prior to patient appointments
• Performing and documenting patient vital signs
• Completing review of systems and intake documentation
• Preparing patients for physician care
• Administering basic first aid
• Performing venipunctures and non-intravenous injections
• Performing basic laboratory procedures
• Observing and reporting patients’ signs or symptoms
• Able to serve as a chaperone in patient examinations as needed
• Assisting with patient examinations, procedures, or treatments
• Administering certain medications as directed by the physician
• Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proficiency in electronic medical record (EMR) systems.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Detail-oriented with a high level of accuracy.
• Compassionate and patient-focused attitude.
• Ability to work effectively in a team environment.
• Proficiency in completing blood draws and processing labs

REQUIRED EXPERIENCE, EDUCATION AND/OR TRAINING:

• High school graduate or GED
• Completion of a Medical Assistant Diploma program from an accredited educational institute. Medical Assistant Certificate preferred, not required.
• 2 years of experience working as a Medical Assistant or related role in an outpatient clinic/medical office setting is preferred.
• BLS and CPR certification preferred.
• Bilingual in Spanish and English required.

PHYSICAL WORKING REQUIREMENTS: This position involves prolonged periods of standing and walking, performance of precise tasks like drawing blood and administering medications, and occasionally, lifting of up to 50 pounds. Clear vision and acute hearing are essential for reading charts and monitoring patients. Strong communication skills and attention to detail are critical, especially under stress. Frequent bending, stooping, reaching, and repetitive tasks are also required, along with sensitivity to patient needs and environmental changes.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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