Executive Assistant to the Chief Product & Technology Officer (Volunteer)

Mentor A Promise is a New York City–based nonprofit serving children and youth (ages 5–18) experiencing housing instability, grounded in the belief that every child is a Promise—full of potential, dignity, and possibility. We deliver consistent, high-quality programming across mentorship, literacy, social-emotional learning, and creative expression in shelters, schools, and community spaces, creating structured environments where students can grow, be seen, and build lasting skills. Through signature experiences like The Imagination Studio, The Kitchen Table, The Sound Lab, and The Story Space, we nurture academic development, emotional well-being, and creative voice, all within a trauma-informed, culturally responsive, and accessibility-centered framework. Our work prioritizes dignity-protective storytelling, consent-driven engagement, and deep community partnership, ensuring that how we serve is as intentional as whom we serve. We are not only addressing immediate needs - we are building pathways to confidence, belonging, and long-term opportunity, so every child has the support and foundation to carry their promise forward.

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Executive Assistant to the Chief Product & Technology Officer (Volunteer) PromiseStack | Executive Operations, Technology Coordination & Strategic Support Organization Mentor A Promise (MAP)

Division PromiseStack

Location Remote with NYC-based collaboration as needed

Commitment Approximately 5–10 hours per week

Type Volunteer Leadership Support Role

Minimum Commitment 6-month Commitment Required Reports To Chief Product & Technology Officer

About Mentor A Promise Mentor A Promise (MAP) is a New York City–based nonprofit organization serving children and youth ages 5–18 experiencing housing instability through mentorship, literacy, social-emotional learning, educational enrichment, workforce development, creative opportunity, advocacy, housing innovation, and community-centered support.

Technology enables MAP to expand access, strengthen programs, improve collaboration, and scale our mission to serve more children and families.

About PromiseStack PromiseStack is MAP’s product management, software engineering, artificial intelligence, enterprise architecture, cloud infrastructure, cybersecurity collaboration, data, automation, and digital transformation division.

The division builds and supports the technology ecosystem that powers Mentor A Promise while driving innovation, operational excellence, and long-term organizational growth.

Role Overview

The Executive Assistant to the Chief Product & Technology Officer serves as a trusted strategic and administrative partner to the Chief Product & Technology Officer, supporting the day-to-day operations of PromiseStack.

This role helps coordinate technology initiatives, manage executive priorities, organize meetings, track strategic projects, facilitate communication, and ensure operational alignment across product, engineering, infrastructure, cybersecurity, and technology teams.

Working closely with senior technology leaders and cross-functional teams, the Executive Assistant helps ensure that PromiseStack operates efficiently and remains focused on delivering technology that advances MAP’s mission.

The ideal candidate is highly organized, proactive, detail-oriented, and comfortable working in a fast-paced technology environment.

Key Responsibilities

Executive Support

• Provide direct executive support to the Chief Product & Technology Officer
• Manage priorities, action items, and strategic initiatives
• Prepare agendas, meeting materials, and executive documentation
• Track follow-up items and organizational priorities
• Support daily executive operations

Calendar & Meeting Coordination

• Coordinate leadership calendars and technology meetings
• Schedule cross-functional planning sessions and project reviews
• Prepare meeting notes and action-item summaries
• Monitor project timelines and key milestones
• Support executive planning activities

Project & Operational Coordination

• Track technology initiatives and strategic deliverables
• Maintain project documentation and reporting
• Coordinate communication across PromiseStack teams
• Help ensure projects remain aligned with organizational priorities
• Support continuous operational improvement

Communication & Collabor…