UX/UI Designer(Volunteer)

Mentor A Promise is a New York City–based nonprofit serving children and youth (ages 5–18) experiencing housing instability, grounded in the belief that every child is a Promise—full of potential, dignity, and possibility. We deliver consistent, high-quality programming across mentorship, literacy, social-emotional learning, and creative expression in shelters, schools, and community spaces, creating structured environments where students can grow, be seen, and build lasting skills. Through signature experiences like The Imagination Studio, The Kitchen Table, The Sound Lab, and The Story Space, we nurture academic development, emotional well-being, and creative voice, all within a trauma-informed, culturally responsive, and accessibility-centered framework. Our work prioritizes dignity-protective storytelling, consent-driven engagement, and deep community partnership, ensuring that how we serve is as intentional as whom we serve. We are not only addressing immediate needs - we are building pathways to confidence, belonging, and long-term opportunity, so every child has the support and foundation to carry their promise forward.

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PromisePlay Studio, Product Strategy & Management Division

Organization Mentor A Promise (MAP)

Location Remote with NYC-based collaboration as needed

Type Volunteer

Reports to Morgan Hamilton, Project Manager

About Mentor A Promise Mentor A Promise (MAP) is a New York City–based nonprofit empowering youth experiencing housing instability through mentorship, education, and community. Our work is grounded in dignity, consistency, and the belief that every child deserves to be seen, supported, and given the opportunity to thrive.

About PromisePlay We are developing a mobile game app designed to deliver social-emotional lessons to children ages 10-12 experiencing homelessness in NYC, within a fun and fantastic setting. The game blends creativity, empathy, and evidence-based concepts to create an engaging digital experience that supports learning, resilience, and connection. The team is composed of volunteer game designers, story developers, instructional designers, and artists..

Role Overview

We are seeking a Volunteer UX/UI Designer to help bring our game to life. You’ll collaborate with a small team of game designers and story developers to help build our mobile game app, tentatively titled “Phantom Train.”

This role is ideal for someone who enjoys both the technical and creative sides of game development and is excited by mission-driven work.

Key Responsibilities

• Design intuitive, user-centered interfaces for a mobile game
• Collaborate with developers, product leads, and other volunteers to turn ideas into usable features
• Conduct lightweight user research, usability reviews, and feedback gathering
• Improve usability, accessibility, and visual consistency across the platform
• Develop and maintain design systems, style guides, and reusable UI

components

• Iterate on designs based on testing, stakeholder feedback, and project goals
• Ensure responsive and mobile-friendly design standards are followed
• Present design concepts clearly to both technical and non-technical team members
• Help prioritize user needs while balancing technical and time constraints in a volunteer environment
• Contribute creatively to product strategy and overall user experience direction

Qualifications

• Experience in UI/UX design for mobile applications
• Understanding of UX principles, interaction design, accessibility, and responsive design
• Ability to create wireframes, user flows, high-fidelity mockups, and clickable prototypes
• Strong communication and collaboration skills in a remote team setting
• Comfortable receiving feedback and iterating quickly
• Basic understanding of front-end development constraints (HTML/CSS/React familiarity is a plus)
• Passion for mission-driven, volunteer, nonprofit, or community-focused projects
• Availability for regular remote check-ins and collaborative planning sessions
• Bonus Experience with design systems, branding, user testing, or developer handoff workflows

What We’re Looking For

• A problem-solver who can work independently and collaboratively
• Passion for games and player experience
• Strong communication skills and attention to detail

Commitment

• Volunteer role
• Approximately 5–10 hours per week
• Minimum 6-month commitment preferred
• Full…