Network Administrator S 4A

Network Administrator S

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Network Operations & Support

• Provide L2/L3 operational support for enterprise network environments, ensuring high availability and performance of LAN, WAN, WLAN, and data center networks.
• Monitor network infrastructure using enterprise monitoring tools and proactively identify, troubleshoot, and resolve network issues.
• Manage incident, problem, and change management processes in accordance with ITIL best practices.
• Participate in on-call rotations and lead resolution of high-severity (P1/P2) network incidents.

Palo Alto Firewall Management

• Administer and operate Palo Alto Networks firewalls (physical and virtual), including policy configuration, NAT, security zones, and routing.
• Perform firewall upgrades, rule optimization, and security audits to maintain compliance and reduce risk.
• Troubleshoot complex firewall and VPN issues, including site-to-site and remote access VPNs.

Cisco & Meraki Network Administration

• Configure, operate, and support Cisco routers and switches ( Nexus, ISR, ASR) in enterprise environments.
• Manage switching technologies such as VLANs, and QoS.
• Administer Cisco Meraki environments, including MX security appliances, MS switches, and MR wireless access points via the Meraki Dashboard.
• Troubleshoot wired and wireless network issues across branch offices and corporate locations.

Network Design & Optimization

• Contribute to network design, architecture reviews, and technology refresh initiatives.
• Recommend and implement improvements for performance, scalability, resilience, and security.
• Support network segmentation, Zero Trust principles, and secure access models.

Qualifications

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications

Cisco Certified Network Associate (CCNA) - Netmetrix SolutionNetmetrix Solution, Comptia Server+ - ComptiaComptia, VMware Certified Professional (VCP) - VmwareVmware

Required Skills

Agile Methodology, Applications Support, Backup Management, Cloud Applications, Collaboration Tools, Database Administration, Database Maintenance, Database Management, Database Monitoring, Design Thinking, Enterprise Resource Planning (ERP), Executive Presence, Inclusion, Oracle Exadata Database Machine, Oracle Solaris, OS management, Personal Effectiveness, Security Operations Management, Server Infrastructure, ServiceNow Platform, Storage Management, Storytelling, Windows Deployment Services (WDS), Windows Server Support

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Infrastructure Services S

Remote Type -

Office

Work Shift -

Rotating (United States of America)

The approximate annual base compensation range for this position is:

50,000 to 62,500 USD

“Los Angeles, California based candidates are not eligible for this role. New York area candidates are eligible for this role only.”

**The actual offer, reflecting the total compensation package plus b…