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Lead Software Engineer - Salesforce Service Cloud [T500-27171]

  • Source: LinkedIn
  • ANSR
  • On-site
  • Bengaluru
  • Full-Time
  • Senior

Job Description

ANSR is hiring for one of its clients

ABOUT UNDER ARMOUR:

Our story is a classic American entrepreneurial journey, born from a simple, unmet need identified by an athlete. In 1996, founder Kevin Plank, then captain of the University of Maryland football team, set out to solve the problem of sweat-soaked cotton shirts by creating a moisture-wicking synthetic alternative. That innovation – HeatGear – redefined the athletic base layer and laid the foundation for what is today a global leader in performance apparel, footwear, and accessories.

Headquartered in Baltimore, Maryland, Under Armour is driven by a clear mission – to make all athletes better. This relentless pursuit of better defines who we are, shaping our focus on performance, innovation, and continuous improvement.

OUR PURPOSE:

Building on this global foundation, Under Armour India is purpose-built to access India’s top-tier talent and embed the brand’s culture into scalable, tech-driven solutions. At its core, this is about empowering those who strive for more – a belief reflected in our values: Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes, and Stand for Equality.

These values serve as a shared framework that guides how we think, build, and collaborate. They connect teams across geographies, reinforce our purpose, and ensure that everything we do is aligned to a common goal – enabling better outcomes for athletes and the business.

At Under Armour India, this translates into an environment where individuals have the freedom to go further, regardless of role. Teams are empowered to develop and deliver state-of-the-art products and digital solutions that enhance performance and drive impact at scale.

VALUES & INNOVATION:

Across Under Armour globally, our values act as the thread that unites every teammate, shaping a culture grounded in purpose, accountability, and shared ambition. They are not just principles, but active drivers of how we operate, innovate, and grow together.

This culture is deeply anchored in innovation – a continuous pursuit of better that pushes boundaries and challenges convention. Whether through product innovation or digital transformation, teams are enabled to create solutions that elevate performance and redefine possibilities for athletes everywhere.

PURPOSE OF ROLE:

The Lead Salesforce Service Cloud Developer is responsible for designing, developing, and scaling enterprise-grade solutions on the Salesforce platform. This role provides technical leadership across the full development lifecycle, partnering with product owners, architects, and business stakeholders to deliver high-quality, scalable, and secure solutions. The ideal candidate will drive best practices in development, integration, and release management while mentoring a team of developers. This role enables the organization to maximize value from Salesforce by delivering reliable, efficient, and innovative customer experience solutions.

Reporting Structure - You will report directly to a manager employed by Under Armour Global Services Pvt. Ltd. in India.

YOUR IMPACT (Job Responsibilities):

  • Lead the end-to-end design and development of Salesforce solutions across Service Cloud, Experience Cloud, Sales Cloud, Agentforce Agents and numerous integrations
  • Architect scalable custom solutions using Apex, Lightning Web Components (LWC), and Salesforce platform features
  • Partner with product owners and stakeholders to translate business requirements into technical designs and solution architecture
  • Oversee code quality through reviews, testing strategies, and adherence to development best practices
  • Drive integration design and implementation using REST/SOAP APIs, event-driven patterns, and middleware tools
  • Mentor and guide developers, promoting technical growth and consistent engineering standards across the team
  • Manage deployments and release processes, ensuring stability across environments
  • Troubleshoot complex technical issues and perform root cause analysis to ensure system reliability
  • Establish and enforce platform governance, security, and performance optimization standards
  • Collaborate with cross-functional teams (architecture, QA, business stakeholders) to deliver aligned and high-impact solutions

QUALIFICATIONS:

  • Required: Bachelor’s degree with typically 8 years of relevant experience OR Master’s degree with typically 6 years of relevant experience OR typically 12 years o…

Skills

  • Salesforce
  • salesforce-service-cloud
  • web-components
  • lightning-web-components
  • salesforce-sales-cloud
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