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Conversational AI Support Engineer

  • Source: LinkedIn
  • Tekskills Inc.
  • On-site
  • Hyderabad
  • Full-Time
  • Mid level

Job Description

Job Role: Conversational AI Support Engineer

Job Location: Bangalore, Hyderabad, Pune

Work Mode: (Hybrid)

Experience : 5+ years

Role Summary

  • Support AI-driven customer conversation analytics and integrations with CRM platforms.

Responsibilities

  • Monitor AI workflows and integrations
  • Support conversation analytics dashboards
  • Validate AI-generated insights
  • Coordinate vendor support issues
  • Support data synchronization with Salesforce

Required Skills

  • Profound AI
  • AI analytics platforms
  • CRM integrations
  • Data analysis
  • API troubleshooting

Skills

  • mode
  • Salesforce
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