AI & IT Operations Engineer

Who We Are Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality.

Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S.

We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI.

Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.

To learn more about our businesses and products, visit www.galaxy.com.

What We Value We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Seek Excellence.
• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Encourage Independent Decision-Making.
• Build Dream Teams.

Who You Are We are looking for a highly capable, adaptable, and proactive team member who can support the day-to-day management, rollout, and ongoing evolution of modern AI platforms and related technology initiatives across the organization.

This role is ideal for someone who is comfortable operating across multiple domains. The right person will help manage enterprise AI tools, connectors, settings, access, governance, and API-related work, while also being ready to assist with broader IT, security, and AI engineering needs as priorities shift.

This person should be organized, dependable, and willing to jump in where needed — whether that is helping evaluate new AI features, supporting connector setup and administration, assisting with cleanup and operational tasks, documenting processes, coordinating follow-ups, or contributing to technical and security-related initiatives.

The ideal candidate is someone who can help bring more structure, follow-through, and proactive support to a fast-moving environment. They should be curious about emerging AI capabilities, comfortable learning new tools quickly, and able to translate requests into action independently.

What You’ll Do In this role, you will support the administration, coordination, and continuous improvement of a growing set of AI tools and related technical programs. Responsibilities may include:

• Helping manage enterprise AI platforms, including configuration, access, settings, connectors, permissions, and operational support
• Tracking and evaluating new features, releases, integrations, and connector capabilities across AI tools such as ChatGPT, Claude, Cursor, and related platforms
• Supporting governance, risk review, and general oversight of AI tooling, including coordination with IT and security considerations
• Assisting with API-related work, documentation, testing, and operational follow-up for AI-driven initiatives
• Handling operational cleanup, organization, process follow-through, and general support tasks to improve efficiency and reduce manual overhead
• Partnering on AI engineering efforts where needed, including testing, implementation support, and coordination of technical tasks
• Providing support on adjacent IT and security work based on business needs and team priorities
• Helping move work from reactive to proactive by identifying gaps, organizing next steps, and ensuring important items do not get missed
• Taking ownership of assigned tasks and executing reliably across a wide range of responsibilities

What We’re Looking For

• 4+ years experience working with enterprise technology tools, IT operations, security, or technical program coordina…