CRM Software Engineer / Full Stack Developer
- Source: LinkedIn
- Apollo AyurVAID
- On-site
- Bengaluru
- Full-Time
- Mid level
Job Description
Apollo AyurVAID is an award-winning chain of hospitals across India. We use world’s leading applications, LeadSquared for lead management, and Oracle’s NetSuite application for pharmacy management, sales automation, and finance functions. We are enhancing our IT team to scale and provide consistent quality healthcare and customer experience.
Job Description:
- Identify, evaluate and implement customer requirements related to lead management: set-up, configuration, customization, scripting, and integration.
- Integrate lead management system with external applications as required.
- Analyse and troubleshoot complex system/user issues and coordinate issue resolution across users, technical team, and vendors as needed.
- Work with the Digital marketing, and Call center teams to optimize the processes for lead management. Ensure data quality, timeliness and completeness is adhered.
- Generate performance dashboards to track key parameters.
- Provide hands-on training to end-users.
- Create technical and user documentations.
- Ensure users are provided with professional, courteous and timely support and service.
- Stay current on latest technology trends and best practices and apply this knowledge to the business
Required Profile/Skills:
- Bachelor Degree or Equivalent in Computer Science, Information Systems Management or related field.
- 2+ years of hands-on experience with development, customization and implementation of LeadSquared or any other CRM/lead management systems, and good understanding of business processes.
- Creating and customizing forms, reports, dashboards, and scripts.
- Integrating CRM and lead management applications with external applications.
- HTML, JavaScript, Web Services and SQL.
- Working experience in automating routine tasks, a plus.
- Working experience in healthcare industry, a plus.
- Strong communication, people skills and ability to work in a team, a must.
- Strong analytical and problem-solving skills, a must.
Work Location: JP Nagar 3rd Phase, Bangalore
Working Days: 5 Days a week
This is work from Office job role
Skills
- leadsquared
- javascript
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