Technical Writer - Off roll - Third Party Payroll

Key Responsibilities

Technical Documentation Creation Maintenance

• Develop and maintain comprehensive user documentation for Spark Assist application functionality
• Create detailed workflow and process flow documentation
• Write clear, concise API documentation including endpoints, parameters, and integration guides
• Produce user guides, quick start guides, and troubleshooting documentation
• Develop onboarding materials and training documentation for new users
• Create integration guides for developers and technical stakeholders
• Maintain API reference documentation with code examples
• Maintain version control and ensure documentation accuracy across application updates

Collaboration Quality Assurance

• Work closely with product managers, developers, and UX designers
• Review and edit documentation for clarity, accuracy, and consistency
• Establish and maintain documentation standards and style guides
• Conduct regular documentation audits and updates

Required Qualifications

Technical Skills

• 5+ years of experience in technical writing, preferably for software applications
• Proficiency in documentation tools (e.g., Confluence, github)
• Experience with API documentation tools (e.g., Swagger, Postman)
• Basic understanding of software development processes and terminology
• Familiarity with markup languages (Markdown, HTML)

Communication Analytical Skills

• Excellent written and verbal communication skills
• Ability to translate complex technical concepts into user-friendly language
• Strong attention to detail and organizational skills
• Experience working in Agile development environments
• Adding some more context:
• TW is required for the Spark Assist project
• Will be required to draft dev as well as end user documentation
• Since SparkAssist is likely to be rolled out to external user very soon, the whole app knowledge base, user guide etc etc will need to be written by TW
• The writeup will also go on LerningXchange may form a part of regular training material.
• This will be a long term role, will full clarity and visibility atleast this end of year and beyond that point # 4 will kick in (FY 26)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.