Director of Network Safety, Security & Compliance

About Veho

Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.

We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.

Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.

To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.

About the Role

As the Director of Safety Operations, this leader will own and build all aspects of the safety culture, compliance, risk management, investigations, reporting, and loss prevention programs and capabilities across the organization. This person will actively identify and analyze potential opportunities to reduce risk, build policies and processes that bolster safety in our operations, and partner with cross-functional teams to implement solutions. This person will track performance and maintain an accountability system that ensures the well-being of teammates and the broader Veho community.

It will be critical for this leader to analyze potential trends and areas of opportunity, and develop a framework that promotes safety, loss prevention, and incentivizes consistent adherence to and development of policies, execution of processes, and reporting of potential issues.

This role will define the process for coordinating injury and/or incident response efforts and investigations.

This person will report directly to the Head of Supply Chain Operations. This person will work directly with our ground operations, transportation and logistics, live operations, driver and marketplace, delivery experience, operations excellence, systems security, and legal teams to continuously improve our operations and ensure that we continue building a safe and secure environment for our teammates and the broader Veho community.

Responsibilities Include:

• Own and continuously enhance Veho’s culture of safety, programs, and capabilities across all operational levels.
• Elevating your team’s performance and skills to meet the current and future needs of our operations, while always ensuring the well-being, engagement, and development of your teammates
• Building policies and processes that ensure the safety of our teammates and the broader Veho community, and comply with all applicable regulations
• Identifying and analyzing potential risks and hazards associated with our operations, and leading continuous improvement efforts to reduce risk
• Partnering with Program Management and our Process and Industrial Engineering team to ensure processes incorporate the appropriate safety frameworks for our operating teams
• Partnering with Learning & Development to provide our teams with the training required to implement
• Partnering with Procurement to ensure tools required to adhere to policies and execute process are provided
• Ensuring policy is understood and acknowledged across all levels of the organization
• Partnering with operating teams to ensure consistent policy adherence and process execution
• Maintaining open communication channels to address questions, concerns, and feedback
• Measuring performance and adherence to policies and process
• Conducting audits to identify non-compliance and implement solutions to reduce risk
• Partnering with local leadership to strengthen safety in our operations at the local level
• Coordinating safety-related incident response and investigation, as needed
• Partnering with cross-functional senior leadership to define and clearly communicate responsibilities and accountability frameworks that support our culture of safety
• Design and implement AI-powered workflows that meaningfully support the business

**…