Marketplace Merchandising Admin Assistant

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

Job Purpose: (2 days a week in the office)

To provide effective administration support for the International Partnerships team and to assist with the trading and Critical Path management on the department. Taking responsibility for the delivery schedule, IP partner liaison / DC communications and supporting the IP team through accurate reporting alongside / managing close relations with the BMD / Product teams regarding all delivery information.

Accountabilities & Responsibilities

• Commitment Management: - Day to day management of intake and commitment through productive relationships with BMD / Product teams, DC and IP partners to ensure Orders are delivered on time or slippage and cancellations are captured and escalated.
• Critical Path Management- relationship with BMD, DC, Suppliers and Partners to ensure that all changes to orders are captured and communicated or resolved in a timely manner for the avoidance of cancellation
• Reporting: - Able to assist the AM, with accurate data for all reporting requirements both weekly and ad-hoc.
• Trading- support on fulfilling OTB through stock offers and cancellation management
• Sales Targets- completing all of the above to ensure weekly, monthly and quarterly sales targets are met
• Proactively dealing with department queries both internally & externally.
• Is first point of contact for IP queries.
• Works as part of the team.
• Supports with development of colleagues, delivering relevant training and support when required.

Technical Knowledge & Experience

• Previous experience working in Retail / Administration
• Franchise/ Wholesale experience is desirable but not essential.

Minimum level of education or qualifications

• Maths GCSE or equivalent /
• Finance/ merchandising / Business qualifications are desirable but not essential

Technical Skills

• Computer literate (Excel, Word, Outlook)
• Logical
• Strong numeracy skills
• Accurate

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process