Project Manager - Business Development & Digital Health Strategic Partnerships

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

SUMMARY: The Project Manager will provide critical operational and delivery support to the US Business Development and Digital Health teams. This role focuses on three strategic pillars: Direct telehealth partnerships, enterprise strategic alliances, and the cross-functional evaluation of innovative digital capabilities.

The Consultant will serve as a key operational bridge between external partners, internal brand teams, and corporate stakeholders to drive rigorous execution, governance, and reporting for high-impact commercial initiatives. The ideal candidate will possess deep project management discipline, experience supporting high-stakes business development or alliance management functions, and the agility to navigate complex, regulated environments.

HEIRARCHY: This role operates as an individual contributor within the Business Development & Digital Health organization. This role has significant cross-functional orchestration and requires the ability to independently manage multi-million-dollar workstreams.

PRIMARY DUTIES: Alliance Operations & Cross-Functional Governance

• Cross-Functional Orchestration: Serve as the central operational point of contact across internal stakeholders—including Brand Marketing, Digital Health, Technology, Procurement, Legal, and Corporate Business Development.
• Milestone & Risk Management: Establish and maintain documentation across multiple concurrent partnership workstreams.
• Compliance & MLRO Alignment: Coordinate and steer partnership materials, digital assets, and integrated workflows through the Medical, Legal, Regulatory, and Outbound (MLRO) review process to ensure absolute compliance with FDA and internal policies.
• Due Diligence & Capability Intake: Support the operational intake, triage, and scoping of new capability requests from commercial teams. Coordinate logistics for due diligence processes and partnership documentation.
• Platform Lifecycle Management: Own data integrity and partnership tracking within the newly deployed enterprise CRM platform, ensuring accurate pipeline visibility and milestone tracking.
• Executive Enablement: Author and develop high-impact, boardroom-ready presentations, governance templates, and business review materials for senior leadership decision-making.

Metrics, Measurement & Value Realization

• Telehealth & Commercial Reporting: Author comprehensive monthly performance dashboards, aggregating data from telemetry, telehealth partner metrics, and health-outcome data sources.
• Quantitative Business Case Support: Partner with Finance and Commercial Analytics to support quantitative evaluations, ROI modeling, and capacity analysis for proposed and active strategic partnerships. And provide cyclical scorecard reporting responsibilities.

COMPETENCIES:

• Execution Profile: Demonstrated capability to balance rigorous, detail-oriented project execution with an executive-level strategic presence.
• Navigating Ambiguity: Proven agility to operate effectively in an evolving digital health landscape with shifting priorities and complex compliance guardrails.
• Adaptability & Start-Up Mentality: Thrives in a fast-paced environment with a start-up mindset; comfortable navigating ambiguity and maintaining high productivity even when definitive answers are not readily available.
• Strategic Communications: High-level verbal and written communication skills; ability to distill complex data fragmentation or technical integrations into clear, actionable narratives for leadership. -…