Executive Assistant Office Manager

About Our Company:

Neve Jewels Group is a UK headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce across its brands: Diamonds Factory, Austen & Blake, and Sacet.

Neve Values

:

• Celebrate the Moment
  • We honour life’s milestones by creating meaningful, joy-filled jewellery experiences.
• Customer Centric Approach
  • Every decision starts with our customer, delivering personalised service at every step.
• Earn Trust and Respect
  • We build trust through honesty, care, and respect in all relationships.
• Experience Led Innovation
  • We blend tradition and innovation to enhance every jewellery experience.
• Empathy for People and Planet
  • We act with compassion, sourcing ethically and operating sustainably.

About the Role:

The Executive Assistant & Office Manager plays a pivotal role in supporting the CEO and ensuring the smooth day-to-day running of the office. With a primary focus on high-level Executive Assistant support, this role manages complex scheduling, coordinates key communications, handles confidential matters with discretion, and acts as a trusted partner to the CEO. In addition, the role oversees office operations and administrative functions to maintain an efficient, organised, and well-supported working environment for the wider team. Acting as a central point of coordination across departments, the EA & Office Manager helps drive operational effectiveness while balancing strategic executive support with hands-on office management. This role requires exceptional organisational skills, sound judgement, and the ability to manage multiple priorities in a fast-paced environment.

How you’ll contribute:

Executive Assistant Support to CEO

• Manage the CEO’s calendar, including scheduling meetings, prioritising commitments, and resolving conflicts
• Coordinate domestic and international travel arrangements, including itineraries and logistics
• Prepare briefing materials, presentations, and reports for meetings
• Act as a gatekeeper and liaison between the CEO and internal/external stakeholders
• Handle confidential information with discretion and professionalism
• Support follow-ups on key actions and strategic initiatives led by the CEO

Office Operations

• Oversee daily office activities to ensure efficiency and productivity
• Maintain office systems, procedures, and policies
• Manage office supplies inventory and place orders as needed
• Coordinate maintenance of office equipment and facilities

Administrative Support

• Provide administrative support to the CEO, senior management and teams
• Manage calendars, meetings, and internal communications
• Organise company events and off-site meetings
• Manage travel booking arrangements

People & Culture Support

• Assist with onboarding of new employees (workspace setup, materials, orientation logistics)
• Act as a point of contact for staff queries related to office operations
• Support a positive and collaborative workplace culture

Vendor & Facilities Management

• Liaise with external vendors, service providers, and contractors
• Negotiate contracts and monitor service delivery
• Ensure compliance with health, safety, and security standards

Financial & Reporting Duties

• Monitor office budget and track expenses
• Process invoices from to time to time
• Prepare reports on office performance and operational metrics

Who we’re looking for:

• Proven experience as an Office Manager, Executive Assistant, or in a similar hybrid role
• Experience supporting C-level executives, ideally a CEO
• Strong organisational and multitasking skills with the ability to prioritise effectively
• Excellent written and verbal communication skills
• High level of discretion and professionalism
• Proficiency in Google Workspace and Microsoft (Word, Excel, Outlook, PowerPoint) and calendar management tools
• Exceptional time management and attention to detail
• Strong interpersonal and stakeholder management skills
• Problem-solving mindset with a proactive approach
• Ability to work independently and handle sensitive information
• Adaptability in a fast-paced environment

What we offer:

• Join a fast-growing business where your contributions matter and your ideas are valued
• Work in a supportive, transparent environment that encourages innovation and excellence
• Enjoy flexibility with 3 days a week i…