Executive Dental Coordinator & Executive Assistant to the President

Executive Dental Coordinator & Executive Assistant to the President

Location: London, Ontario
Employment Type: Full-Time
Reports To: Chief Dentist, Amity Management

About the Role

Amity Management is seeking a highly organized, proactive, and experienced dental professional to serve as Executive Dental Coordinator & Executive Assistant to the Chief Dentist

This role is ideal for an experienced Treatment Coordinator, Office Manager, or Senior Dental Administrator who thrives in a fast-paced, high-performance clinical environment and enjoys coordinating complex patient treatment plans, multi-office communication, and executive priorities.

The primary focus of this role is supporting high-value case acceptance, coordinating advanced treatment pathways, facilitating communication between offices, and ensuring seamless patient progression through complex dental care journeys.

Primary Responsibilities Treatment Coordination & High-End Case Management (Primary Function)

• Follow up on outstanding treatment plans and unscheduled dentistry across multiple offices.
• Coordinate and present high-value treatment cases including:
• All-on-4 implant cases
• Full mouth reconstruction and rehabilitative dentistry
• Oral surgery cases
• IV sedation and complex sedation dentistry cases
• Advanced restorative and specialty procedures
• Support patients in understanding complex treatment options, sequencing, and clinical recommendations.
• Assist patients with financial arrangements, financing options, and treatment planning decisions.
• Work closely with clinical teams to improve case acceptance and patient conversion rates.
• Proactively track and recover unscheduled high-value treatment opportunities.
• Ensure continuity of care across multiple providers and locations.
• Coordinate specialty referrals and multi-stage treatment journeys.

Interoffice Communication & Coordination

• Act as a central communication link between dental offices, specialists, regional managers, and leadership.
• Ensure seamless coordination of patient care between multiple providers and locations.
• Support implementation of clinical and operational initiatives across offices.
• Track and follow up on interoffice action items and treatment handoffs.
• Maintain consistency in communication standards and patient experience across all locations.

Executive Support

• Manage executive scheduling and administrative priorities.
• Coordinate meetings, agendas, and follow-up actions.
• Support strategic and operational projects led by the President.
• Prepare summaries, reports, and communication updates as required.
• Assist with coordination of leadership initiatives across the organization.

Patient Experience & Relationship Management

• Provide a high-touch, professional patient experience for complex and high-value cases.
• Support patient communication throughout multi-step treatment journeys.
• Assist in resolving patient concerns and ensuring continuity of care.
• Maintain strong relationships with patients, doctors, and clinical teams.

Qualifications Required

• Minimum 5 years of dental administration experience.
• Minimum 3 years of Treatment Coordinator, Senior Administrator, or Office Manager experience.
• Strong experience with treatment coordination and case presentation.
• Direct experience discussing complex dental treatment plans with patients.
• Understanding of advanced dental procedures including implant and surgical workflows.
• Excellent communication, organizational, and interpersonal skills.
• High level of professionalism, discretion, and emotional intelligence.

Preferred

• Experience in a multi-location dental group or DSO environment.
• Familiarity with high-end implant dentistry, full mouth rehabilitation, or surgical dental environments.
• Experience with practice management software (Dentrix, Tracker, AbelDent, etc.).
• Exposure to sedation dentistry workflows or surgical scheduling coordination.
• Experience supporting senior leadership or executive teams.

Are you:

• Highly organized and detail-oriented.
• Confident discussing complex dental treatment with patients.
• Comfortable managing high-value, multi-stage clinical cases.
• Strong communicator across clinical, administrative, and executive teams.
• Proactive, calm under pressure, and solution-oriented.
• Committed to excellence in patient care and coordination.

Compensation

Competitive salary based on exp…